This topic has 6 replies, 2 voices, and was last updated 6 months, 1 weeks ago ago by Tony Rodriguez
When I try to edit the shop page with elementor, it does not load, please help
Hello, @Houzmatic,
Thank you so much for purchasing our theme and contacting our support center.
1/ We would like to inform you that you can customize your shop page and archive pages using the XStore Builders, specifically through the Product Archive Builder. This feature allows you to create a custom layout tailored to your requirements. Please ensure to save your settings after making the desired modifications.
For detailed instructions and further assistance, we encourage you to consult our theme documentation available here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/
We trust this information will be helpful to you.
2/ We are writing to seek further clarification regarding your recent request. To assist you more effectively, could you please provide us with more detailed information? Specifically, we would appreciate it if you could indicate where you would like the background image to be added in the shop. A screenshot or video indicating the desired changes would be most helpful.
Thank you for your cooperation and understanding.
Should you require any additional assistance or have further inquiries, please do not hesitate to contact us.
Best Regards,
The 8Theme Team
Thanks for the quick reply. I am attaching two images with this,
image1 – the type of background used in this image (the hexagons), this is the background I want to use
image2 – the background in image 1, I want to apply it behind this.
I tried using xstore builder and looking for an option there, but I was unable to find any option for applying background image.
Hello, @Houzmatic,
We are pleased to inform you that the issue you reported has been successfully resolved. The featured image has been added to your Shop page, which can be accessed via Dashboard > Pages > Shop.
For your reference, images have been uploaded in the private content area of your account.
Should you require further assistance, please do not hesitate to contact us.
Best Regards,
The 8Theme Team
This does not resolve my issue. I want the background to be set for the entire page. i.e., behind the products as well.
Hello, @Houzmatic,
Thank you for your response.
To address your concern, we kindly ask you to follow these steps to configure your custom layout:
1. Navigate to XStore Builders > Product Archive Builder.
2. Create a custom layout as per your requirements.
For detailed guidance, please refer to our theme documentation available at:
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/
Additionally, we recommend following the instructions in this official Elementor article to change the background image:
(https://elementor.com/help/how-to-change-background-image/)
We trust these resources will effectively resolve your issue. Should you require further assistance, please do not hesitate to contact us.
Best regards,
The 8Theme Team
You must be logged in to reply to this topic.Log in/Sign up