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I want to customize the checkout fields!

This topic has 4 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Jack Richardson

Factoryfresh

Participant

June 4, 2024 at 01:06

I want to customize the checkout fields however any edits I make to functions.php or external plugins I use to achieve this is overridden by the theme.

Also the limited built in options available on the theme options do not work for me any changes have no effect.

#397974 Copied Theme version: 9.3.10

3 Answers

Jack Richardson

Support staff

June 4, 2024 at 07:29

Hello @Factoryfresh,

Thank you for reaching out to us with your concerns. We understand that you are experiencing difficulties with customizing the checkout fields on your website. We apologize for any inconvenience this may have caused.

To better assist you, could you please provide us with more details about the specific changes you are trying to implement? Additionally, if you could share any screenshots of the issues, that would be very helpful.

In the meantime, we recommend ensuring that your theme and any plugins you are using are updated to their latest versions, as this often resolves compatibility issues.

Also, you can read the next topic about the implemention of the modifying checkout fields -> https://www.8theme.com/topic/customizing-checkout-page-remove-state-field/#post-353720.

The ‘woocommerce_checkout_fields’ are origin WooCommerce plugin filter and details of modification you may read on their documentation -> https://www.8theme.com/topic/customizing-checkout-page-remove-state-field/#post-353720.

Please let us know how you would like to proceed or if there is anything else we can help you with. We are here to assist you every step of the way.

Best Regards,
Jack Richardson
8Theme’s Team

#398011 Copied

Factoryfresh

Participant

June 5, 2024 at 15:05

Hi, one change I am trying to make is to move the email field to the first position. I have activated the option in theme options, and tried to use third party plugins with no luck. When you go to checkout you can actually see the email field in the first position for a split second before it is being overridden.

I would also like the ‘ship to different address option’ to be unticked by default.

#398285 Copied

Jack Richardson

Support staff

June 6, 2024 at 07:11

Dear @Factoryfresh,

We have reviewed the checkout process on your website and confirmed that the email field is positioned at the top, as per your request. Additionally, the option to “ship to a different address” is currently deselected, as shown in the screenshot here: https://prnt.sc/eAFaoJWFmTxw.

Could you please provide a screenshot or video that illustrates the issue you have encountered? Furthermore, should you require our assistance in resolving this matter, we kindly ask that you provide the correct wp-admin and FTP access credentials.

Thank you for your cooperation.

Best regards,
Jack Richardson
The 8Theme Team

#398367 Copied
Tagged: best selling themes, checkout field customization, customize checkout fields, improve woocommerce checkout, woocommerce checkout fields, woocommerce customization, woocommerce themes
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