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Iamges not loading properly please help me in urgent basis

This topic has 4 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler

  • Avatar: ubansal
    ubansal
    Participant
    November 16, 2024 at 13:56

    respected sir/ma;am,

    my site is not showing images properly .

    https://sazunajewellers.com/product-category/bracelets/

    you can check this link , it might work on desktop but in mobile devices its not working i tried everything

    1)cleared cache
    2)cleared cache from cloudflare
    3)deactivated wp rocket plugin

    but still nothing happened. please help me on urgent note it would mean alot

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #423783 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2024 at 15:42

    Hello,

    We kindly request that you regenerate the thumbnails using the Thumbnails plugin to ensure all images are resized correctly.

    If this does not resolve the issue, please contact your hosting provider and ask them to investigate the problem on their end.

    Best Regards,
    8Theme’s Team

    #423806 Copied
    Avatar: ubansal
    ubansal
    Participant
    November 16, 2024 at 19:18

    can u once send me screenshot from ur device as its working in few devices whereas not working on few

    #423826 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2024 at 08:13

    Hello,

    Here is a screenshot – https://gyazo.com/0b74d8ee207b728390db9dcf8bca40fd
    Make sure that you cleared cache of mobile browsers.

    Best Regards,
    8Theme’s Team

    #423841 Copied
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