Icons dont show on windows 8/ newest chrome browser

This topic has 6 replies, 4 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

  • Avatar: groubee
    groubee
    Participant
    August 27, 2015 at 10:03

    Hi

    The 4 icons dont show on windows 8/ newest chrome browser…

    https://www.dropbox.com/s/t3rxgehk7fpj5ck/windows8-newestchrome.png?dl=0

    Live site – See: http://www.smooff.net/

    Best regards
    Tonny

    5 Answers
    Avatar: stan
    Stan Russell
    Participant
    August 27, 2015 at 10:50

    Hello groubee,

    on your screenshot is displayed site with domain “.dk” , not “.net”

    Please provide us with admin credentials for http://www.smooff.dk/ in private content.

    Regards,
    Stan Russell.

    Avatar: groubee
    groubee
    Participant
    August 27, 2015 at 11:19

    Hi Stan,

    Yes I can see that, sorry I did not know my costumer had added the domain .dk

    The normal domain is .net and now they have added .dk

    I guess a lot of image/paths like, if the path is smooff.net/wp-content and not just /wp-content as it should, I get this problem??

    But I dont think I can change the path to all of the theme icons, or can?

    Smooff.net is a live site, so I dont like to give you access, you can get access to the dev site? or you can tell me what I should do… ?

    Tonny

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 27, 2015 at 12:27

    Hello,

    Please add this code in .htaccess file for the domain .dk:

    <IfModule mod_headers.c>
       Header set Access-Control-Allow-Origin "*"
    </IfModule>

    Best regards,
    Jack Richardson.

    Avatar: groubee
    groubee
    Participant
    August 27, 2015 at 22:21

    Hi Jack

    thanks it works now with the 4 icons, but not the the social icons? the green messages icon…

    I find it strange that I can do this:

    1. http://www.smooff.dk/
    2. http://www.smooff.dk/shop/smoof/ (by this it automatically adds the product to the cart) ?
    see https://www.dropbox.com/s/kafxbix1rwesndo/dk-bugs-2.jpg?dl=0
    3. http://www.smooff.net/kurv/ it changes to .net ? but it works…
    see https://www.dropbox.com/s/qykmlfcno0gq8qt/dk-bugs.jpg?dl=0

    best regards
    Tonny

    Avatar: Eva
    Eva Kemp
    Support staff
    August 28, 2015 at 08:46

    Hello,

    1. As I see social icons are also shown:
    http://storage9.static.itmages.com/i/15/0828/h_1440747906_7896696_d5b632970d.png

    2. Sorry, but concerning the redirection you have to ask your hosting provider. Perhaps you wrote some rules in .htaccess file or set redirection in hosting control panel. This is not a theme issue.

    Regards,
    Eva Kemp.

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