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Icons have disappeared - by ctrimde - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 9 years ago ago by Jack Richardson

ctrimde

Participant

February 17, 2016 at 19:52

Dear support team,

please have a look at my site:

lecity.org

Social icons, slider icons (like arrows) etc, shopping cart icon…. have suddenly disappeared and are replaced by weird letters- or squares. All the plugins as well as the theme is up to date. Please urgently help with this.
Many thanks!
Claudia

Please, contact administrator
for this information.

#113555 Copied Theme version: latest WooCommerce version: latest

5 Answers

Jack Richardson

Support staff

February 18, 2016 at 09:02

Hello,

Please provide us with FTP details in private content.

Best regards,
Jack Richardson.

#113603 Copied

ctrimde

Participant

February 18, 2016 at 15:20

thank you Jack, please see below…

Please, contact administrator
for this information.

#113690 Copied

Jack Richardson

Support staff

February 18, 2016 at 15:30

Hello,

As you’re using SSL certificate for your domain I’ve changed http links in WP Dashboard > Settings > General > Site Address to https.
Clear browser cache and check your site now.

Best regards,
Jack Richardson.

#113692 Copied

ctrimde

Participant

February 18, 2016 at 15:34

Thanks Jack- that worked- however I do NOT want to use https- for my site- only for CHECKOUT-now the whole site is in HTTPS- again- do you have a solution for that?
Thank u so much!
Claudia

#113694 Copied
Jack Richardson

Support staff

February 18, 2016 at 20:34
Hello,

Please sorry for misunderstanding.
I’ve reverted back my previous changes, now your site is working through http and checkout page via https. Also I’ve commented the lines

define( 'FORCE_SSL_LOGIN', 1 ); define( 'FORCE_SSL_ADMIN', 1 );

in your wp-config.php file to solve the issue with icons displaying.
Please clear browser cache and check the site.

Best regards,
Jack Richardson.
#113752 Copied
Tagged: disappeared, icons, missing, themes, woocommerce, wordpress
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