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Icons Not Showing Up - by Pivotal5 - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Pivotal5

Pivotal5

Participant

March 28, 2016 at 21:07

Hi there,

I’m trying to add icons into my page and for some reason when I add the icon list module to a row, and then try to add an icon itself, there appear to be no icons to choose from. I checked in our FTP and the fontawesome files are uploaded in the theme files, but there’s still no icons showing up.

Can you help me figure out why that would be? Here’s a screenshot of what it looks like when I try to add an icon:http://www.pivotal5.com/devsite/wp-content/uploads/2016/03/Screen-Shot-2016-03-28-at-3.06.15-PM.jpeg

I’m also including my credentials so you can log in and see what I’m referring to.

Thanks in advance!!

Please, contact administrator
for this information.

#119163 Copied Theme version: royal

6 Answers

Robert Hall

Support staff

March 29, 2016 at 07:28

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall

#119180 Copied

Pivotal5

Participant

March 29, 2016 at 13:59

Here you go. Please make sure you go to the /DEVSITE directory of the pivotal5 FTP directories.

Please, contact administrator
for this information.

#119234 Copied

Eva Kemp

Support staff

March 29, 2016 at 15:21

Hello,

I’ve reuploaded Ultimate VC Addons plugin. Please check the icons now.

Regards,
Eva Kemp.

#119241 Copied

Pivotal5

Participant

March 29, 2016 at 15:24

That fixed it, THANK YOU!!

#119245 Copied

Eva Kemp

Support staff

March 29, 2016 at 15:25

Hello,

You’re welcome.

Regards,
Eva Kemp.

#119246 Copied

Pivotal5

Participant

March 29, 2016 at 15:25

Is there a way I can give you guys a rating somewhere or something? I want to make sure I express how great you guys are at helping your customers with your themes and everything. I’m just wondering because I’d love to share my great experiences so more people buy your themes!!

#119247 Copied
Tagged: icons, showing, template, woocommerce, wordpress
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