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Icons not styling correctly when in a static block

This topic has 10 replies, 4 voices, and was last updated 8 years, 5 months ago ago by Robert Hall

  • Avatar: cybermill
    cybermill
    Participant
    June 6, 2016 at 15:57

    The Visual Composer Ultimate Add Ons Style sheet (wp-content/plugins/Ultimate_VC_Addons/assets/min-css/ultimate.min.css) seems to be missing from pages, that do not have a short code in the page content, although the short code is present in a static block shown in the footer which is on all pages.

    All plugins, theme and WordPress are up to date.

    #128574 Copied Theme version: 2.7 WooCommerce version: not used
    9 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2016 at 16:47

    Hello,

    Please provide FTP and WP Dashboard credentials in Private Content.

    Best regards,
    Jack Richardson.

    #128584 Copied
    Avatar: cybermill
    cybermill
    Participant
    June 6, 2016 at 16:56

    Hi, Please find information requested

    Please, contact administrator
    for this information.
    #128587 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 6, 2016 at 17:41

    Hello,

    Wp-admin credentials aren’t correct. Please check them.

    Also please provide us with FTP credentials (host, username, password) in Private Content.

    Regards,
    Robert Hall

    #128592 Copied
    Avatar: cybermill
    cybermill
    Participant
    June 7, 2016 at 09:20

    Login details have been checked and I can log in using them. Please try again.

    Please, contact administrator
    for this information.
    #128657 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 7, 2016 at 09:37

    Hello,

    As I see the icons displayed correcly now. See screenshot: https://gyazo.com/57127a5bf6d6bc522b587383d22cb86c

    Regards,
    Robert Hall

    #128667 Copied
    Avatar: cybermill
    cybermill
    Participant
    June 7, 2016 at 09:40

    Please look at about us page. They are displayed correctly on the home page, but not on other pages.

    If I add a short code into the body on these pages then the icons in the footer do display correctly.

    #128668 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 7, 2016 at 09:45

    Hello,

    I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General.
    Clear browser cache and check the site now.

    Regards,
    Eva Kemp.

    #128670 Copied
    Avatar: cybermill
    cybermill
    Participant
    June 7, 2016 at 09:48

    Many thanks, it is displaying correctly now.

    #128672 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 7, 2016 at 10:07

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    #128675 Copied

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The issue related to '‘Icons not styling correctly when in a static block’' has been successfully resolved, and the topic is now closed for further responses

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