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Icons on all pages are not showing - by peli

This topic has 6 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

peli

Participant

September 18, 2020 at 09:05

Suddenly all icons on my website are not working.
http://prnt.sc/ujdf59
http://prnt.sc/ujdggv

Please, contact administrator
for this information.

#251788 Copied Theme version: 6.2.13 WooCommerce version: Version 4.0.0

5 Answers

Rose Tyler

Support staff

September 18, 2020 at 09:14

Hello,

Theme Options > Speed optimization > FontAwesome Support > On. Do not forget to clear cache before checking the result.

Regards

#251789 Copied

peli

Participant

September 21, 2020 at 01:37

yes, I have turned that option on and tested on different computers and browsers, none of them display the icons correctly. Please have check roobuck.com.au from your end. thanks
http://prnt.sc/uks8jk

Please contact administrator
for this information.

#252031 Copied

Olga Barlow

Support staff

September 21, 2020 at 15:32

Hello,

Mentioned icons are ok https://gyazo.com/105a4b4768df1dad93fce98ea717e473
But as I can see that your server blocks the icons font http://prntscr.com/ul6lmz
Contact your hosting provider to fix it.

Regards

#252090 Copied

peli

Participant

September 22, 2020 at 02:59

I contacted hosting provider. They said error caused by js_composer plugin. I used mrakpeli.site to build the website. Now I change domain name to roobuck.com.au. One of the elements is still requesting font from old domain. How can I find out which element I need to update to the new domain? I have been stuck on this for hours. Please help! Thanks

#252146 Copied

Olga Barlow

Support staff

September 22, 2020 at 15:47

Hello,

Oh, not sure about this. If you don’t remember what element used that icons.
Ask your hosting provider to replace in your database the old domain by the new one.

Regards

#252222 Copied
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