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I’d like to remove the return to top page button because I’d like to add a chat service (tawk.to)

This topic has 11 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Jack Richardson

Jefferson Lee

Participant

October 3, 2024 at 01:01

Hello, can you please remove the up arrow to return to top page? I’d like to replace that section with a chat service (tawk.to)

Please, contact administrator
for this information.

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10 Answers

Rose Tyler

Support staff

October 3, 2024 at 08:01

Hello, Jefferson Lee,

Thank you for reaching out to us with your request.

To disable the “Back To Top” button, please navigate to Theme Options, then select Footer, followed by Back to top button, and set the “Back To Top” button to Off.

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

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Jefferson Lee

Participant

October 3, 2024 at 21:35

May I also ask where I can edit these buttons? This is found in My Account > Orders. I would like them to be uniform.

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Jack Richardson

Support staff

October 4, 2024 at 08:47

Dear @Jefferson Lee,

I hope this message finds you well. We are currently experiencing difficulties in viewing orders with the login credentials previously provided by you. To facilitate our review and ensure all functionalities are correctly configured, we kindly request access to a user account that has visibility over the relevant order page.

Additionally, it is our understanding that all buttons should be configurable via Theme Options -> Styling. If the settings in this section are not functioning as expected, we would appreciate if you could grant us access to a user account that includes the order table for further examination.

Thank you for your attention to this matter. We look forward to your prompt response.

Best regards,
Jack Richardson
8Theme’s Team

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Jefferson Lee

Participant

October 4, 2024 at 11:35

I cannot find the underlines for these buttons. I want to remove the underlines.

Another new issue came up, which is the Wishlist doesn’t work at all.

Please contact administrator
for this information.

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Jefferson Lee

Participant

October 4, 2024 at 11:42

Also, this text lining for “Order” is just so out of place. Can you match the others with it?. (check image)

Additional update on the underlines per buttons:
It seems to be a styling on specific pages.

For example:
When you go to View Cart, any links becomes underlined when hovered.
Same goes for viewing products you ordered.

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Jack Richardson

Support staff

October 4, 2024 at 14:01
Dear @Jefferson Lee,

We are pleased to inform you that we have successfully created a dedicated Wishlist page (https://prnt.sc/SpCqFFrYqNPZ) for displaying the products you have added to your wishlist. This update ensures that the wishlist functionality is now operating correctly.

Additionally, we have identified that the underlined text on buttons upon hovering is due to the CSS associated with a plugin installed on your website. For further details, please refer to the private area.

To resolve this issue, we have implemented the following custom CSS in your Theme Options:
```
a.button:hover {
    text-decoration: none;
}
```
Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

Please contact administrator
for this information.
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Jefferson Lee

Participant

October 4, 2024 at 21:43

Hello,

Thank you very much! But the underline issue is still ongoing under the My Account > Orders > View.

The underline goes all the way to Header as well, if you hover into any buttons or link while in this specific page.

See attached image.

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Jack Richardson

Support staff

October 5, 2024 at 09:10

Hello @Jefferson Lee
Please, check now !
Kind regards, Jack Richardson

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Jefferson Lee

Participant

October 5, 2024 at 10:03

It works!!! Thank you so much! One last request please. This part in the order section is just very weird. The order number should be aligned with the rest, but its lifted up for some reason. Any way to fix this?

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Jack Richardson

Support staff

October 7, 2024 at 08:15
Dear @Jefferson Lee,

I hope this message finds you well. We have previously requested user login access that would enable us to review the order table and provide an appropriate solution. Currently, the login credentials we possess do not display any orders on the “My Account” page, as evidenced here: https://prnt.sc/N4IMZcY7RmzT.

If it is not feasible for you to provide the requested access, we recommend implementing the following custom CSS solution. Please navigate to Theme Options, select Theme Custom CSS, and then insert this code under Global CSS:
```
.my_account_orders th {
    vertical-align: middle;
}
```
This adjustment should correct the alignment issues within the table.

Thank you for your attention to this matter. We look forward to your prompt response.

Such fix will be included in next theme update as well, thank you for notifing about such issue.

Best regards,
Jack Richardson
8Theme’s Team
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Tagged: add chat service, best selling, remove top page button, seo friendly, tawk.to integration, user experience improvement, woocommerce themes
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