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ID Store activation fail - by Florian Zoll

This topic has 2 replies, 2 voices, and was last updated 10 years, 7 months ago ago by Eva Kemp

  • Avatar: Florian Zoll
    Florian Zoll
    Participant
    May 12, 2014 at 10:46

    I try to activate ids tore in my wordpress installation.
    When i activate only a white page shows up and it is impossible to enter the backend.
    The frontend is also offline then…

    I need to delete the theme via ftp to get access back to the backend.

    Very latest WordPress and theme version are installed.

    #3373 Copied
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    May 12, 2014 at 13:01

    Hello,

    I advise you to create a ticket at https://support.8theme.com/ and our specialists will help you to install the theme and investigate the issue you’re experiencing.

    Regards,
    Eva Kemp.

    #3384 Copied
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