ID Store – nav menu keeps disappearing/deleting???

This topic has 4 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

  • Avatar: leerollinson123
    leerollinson123
    Participant
    February 5, 2015 at 20:00

    Hello,

    I hope someone is able to help or shed some light on the subject, but when I have come to add categories/pages to my menu I get so far and then all of a sudden all of the items delete 🙁

    Can anyone help please?

    Thanks in advance

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 5, 2015 at 20:45

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: leerollinson123
    leerollinson123
    Participant
    February 5, 2015 at 21:36

    Hello,

    Thanks for your prompt reply

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 5, 2015 at 23:26

    Hello,

    I’ve just added a page “View all” to your menu. Please check it on your site.
    Please clear your browser cache and check menu items.

    Thank you.
    Regards,
    Eva Kemp.

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