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ID Store Product pages showingno style URGENT!!!!!!!!!!!!

This topic has 3 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

eslami1979

Participant

August 22, 2017 at 22:12

Hi ,

I purchase the theme and updated my previous version of the theme as instructed in the documentation.
I also saved the options but still my product pages are not showing any sort of style.
it seems that the proper css file is not loading on product pages and single product pages.

Please, contact administrator
for this information.

#170630 Copied Theme version: Latest version WooCommerce version: 4.8.1

2 Answers

eslami1979

Participant

August 22, 2017 at 22:16

I just checked the version of the theme and even though I uploaded the latest version trough FTP it shows version 3.5 and not 4.4???

#170631 Copied

Rose Tyler

Support staff

August 23, 2017 at 10:21

Hello,

Please check theme version in style.css file of an archive that you downloaded from ThemeForest. If in this style.css file you will find the latest theme version, that means there was some mistake in your update process.
I would recommend you restore the site from backup and repeat update process via ftp
https://www.8theme.com/demo/docs/idstore/#!/upgrade
Don’t forget to create backup of your files and database before starting update process and export Theme Options in file http://prntscr.com/gbziy3
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.

Regards

#170682 Copied
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