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IDStore update 3.3 problems - by powerflow

This topic has 4 replies, 2 voices, and was last updated 10 years, 7 months ago ago by Olga Barlow

  • Avatar: powerflow
    powerflow
    Participant
    April 14, 2014 at 15:57

    Hi

    I tried to update idstore to version 3.3.
    When I updated it I just see blanc pages. So I installed my backup again.
    Currently I have woocommerce version 2.0.20 and idstore 3.2 and wordpress 3.8.2 running.

    Can you help me by telling me why the pages are not shown?

    Further my shop shortcodes are not working???

    Kind regards.
    Diana

    Please, contact administrator
    for this information.
    #1222 Copied
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 15, 2014 at 14:51

    Hello,
    Could you provide admin panel and FTP accesses in Private Content, we’ll try to update your theme and WooCommerce plugin.
    What exactly is wrong with your shortcodes? What shortcodes don’t work?

    Regards

    #1259 Copied
    Avatar: powerflow
    powerflow
    Participant
    April 15, 2014 at 16:28

    Hi

    Every “shop shortcode” like this one: [etheme_featured limit=”12″]
    They do not show any content what so ever.

    Please, contact administrator
    for this information.
    #1268 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 16, 2014 at 13:29

    Hello,
    Provide also WP admin panel access.
    Have you marked any product as featured? https://support.8theme.com/index.php?/Knowledgebase/Article/View/9/12/how-to-mark-products-as-featured-and-new-ones

    #1324 Copied

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