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I'm having issues editing Info List Items when I edit and save, they disappear

This topic has 7 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

Programmer

Participant

February 18, 2015 at 15:19

As below, when I attempt to change the icons used within the Info List Items section (where the template would normally say “Starting a Business”, “Marketing Plan” etc) and save.

When I then visit the actual page, the whole section has disappeared.

#43358 Copied

6 Answers

Robert Hall

Support staff

February 18, 2015 at 15:22

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#43365 Copied

Programmer

Participant

February 18, 2015 at 15:27

Access to wp-admin in private section

Please, contact administrator
for this information.

#43370 Copied

Programmer

Participant

February 18, 2015 at 17:20

Similarly the Testimonials section has the same issue

#43443 Copied

Eva Kemp

Support staff

February 18, 2015 at 18:00

Hello,

Please select icons from the Info List Item and check your site after saving the modifications.

Thank you.
Regards,
Eva Kemp.

#43463 Copied

Programmer

Participant

February 19, 2015 at 11:28

I have and as I stated earlier, when I attempt to add icons and titles etc it shows perfectly within the editor. But then when I attempt to visit the actual page even though I have clicked save/update and it saves. Those changes do not show on the live site.

Screenshots below

Saving Changes:

After Saving Changes:

Please, contact administrator
for this information.

#43668 Copied

Eva Kemp

Support staff

February 19, 2015 at 15:57

Hello,

I’ve added one icon to the page you provided. Please look at the screenshot:
https://s3.amazonaws.com/fvd-data/notes/168674/1424357683-JdFta1/screen.png

Clear your browser cache and check the site or check it in another browser.

Thank you.
Regards,
Eva Kemp.

#43762 Copied
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