I’m not seeing stock status on single product pages

This topic has 6 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

  • Avatar: ziga32
    ziga32
    Participant
    December 21, 2022 at 18:35

    I’m not seeing stock status on single product pages, even if I have it enabled in Woocommerce settings and also xstore theme options.

    If I switch to default theme I can see stock just fine
    https://i.imgur.com/zeTaCVS.png

    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 05:39

    Hello, @ziga32,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: ziga32
    ziga32
    Participant
    January 3, 2023 at 13:38

    Hello

    I disabled everything and it’s still not showing.
    thank you!

    ziga

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2023 at 13:54

    Hello,

    Please go to Theme Options > WooCommerce > Single Product Layout > Show Product Stock Status > On

    Regards

    Avatar: ziga32
    ziga32
    Participant
    January 3, 2023 at 14:00

    wow, I feel retarder, must have been the client disabling it 🙁
    sorry for the trouble.
    And congratulations on v9, looks amazing!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2023 at 14:48

    Thanks. Have a nice day!

    Regards

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