This topic has 45 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp
I need to change some words, so i dont use wpml because my website is just with one language also i wont pay for that if is possible resolve.
i Checked with PO EDIT. but i cant find the words that i should modify in the files.. yes files.. i have many files created from who commerce etc.. etc.. whatch the example please
So to change are in particulary the widget, like Breadcrumbs language, Brand language, related product, MY account and logg in/out, and if is possible change the word in our offers ( i want to write something like related product (in Italian)
and also the serach engine is evrything in english.
thank in advance for resolve my struggle 😀
Hello,
To translate theme strings you need edit .po file in the directory wp-content/themes/royal/languages.
Please read our documentation:
https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate
Regards,
Eva Kemp.
OK thanks resolved in some manner 🙂
btw. In the backend editor if you add a charging bars there is some kind of bug.
before you set what required for example
90|Development
and when you open the first time you find this format but, if you modify close and ri-open that will appear this format
%5B%7B%22value%22%3A%2290%22%2C%22label%22%3A%22Development%22%7D%5D
So, with one parameter is ok, with more is a big caos.
btw. is possible change the color of the text or the color of the bar in some manner??
because when i have for example the bar almost in the beginning, i cant see my text because is white on white.
sorry for bother you with this questions but i have to do it 😀
Hello,
Please provide us with WP Dashboard and FTP credentials in private content.
Regards,
Eva Kemp.
Ok evrithing is in the PVT message. i’ve found also another bugs today, the footer before was black. today is white… i didnt touched.. so when i saw that im returned in the setting for change that, and the setting was right, so i tyed to change and reload but nothing, look like is setted only on white.. so il like if is disabled. same thing with the home header, and ugly circles appears in te left side. and look like there is too much space between the page title and the content field, and from content field to foother.. sob sob… 🙁
please have patience with me
arg… look like a bad day.. read also below please.
All the staff with circle in the home is resolved because appear only if i activete the full page section. but now still rimane the problem of the bar, of the foother, and in the shop when i enter i cant see the products if i dont click on the category. under my account (il mio account) the billing adress (indirizzo di fatturazione) is only 1/4 is that normal?
regards and thank you in advance
Hello,
Please give us full permissions to wp-admin panel to be able to view dashboard settings.
Also specify step by step what issues you currently have to avoid misunderstanding.
Thank you.
Regards,
Eva Kemp.
RECAP of the long list:
———————————-Bugs and problems————————————–
1) problem of the animated progress bar (if you create one of that modify, then save, when you reopen for modify the bar, the code to insert in the backend editor is different than what should be)
2) the footer (the footer option doesent work, in theme option is setted the black footer but still remain white)
3) the shop when i enter in the shop i cant see any products if i dont click on the category.
———————————–not sure if is correct——————————————-
4) under my account (il mio account) the billing adress (indirizzo di fatturazione) is only 1/4 is that normal?
———————————–need informations——————————————-
5) Is possible take out the order bar (order for pryce, for news etc..?) in the shop? because the website is like catalog, so i dont have pryce or direct buyers.
6) when i add the brands, if in one page i just want to show some type of brands, in the parent field what exactly i have to write? for example (name1,name2,name3)??
Enter in the website (all in the pvt field)
The website is in italian so feel free to ask if you need translation.
if you need to stop the website let me know, i should continue to add and modify product in this time. but lik i told you if you need to stop or do something in the ftp let me know as i dont waste my work.
Thanks
Hello,
Please give us full permissions to wp-admin panel to be able to view dashboard settings and provide correct FTP credentials.
Thank you.
Regards,
Eva Kemp.
i tryed to attouch 2 times before, now is evrithing in this post, if you cant see the private section under this message ill send you my mail.
Hello,
1. I’ve checked Progress Bar element and it’s shown properly after I saved it:
http://storage7.static.itmages.com/i/16/0122/h_1453471524_7223613_1efafa7302.png
Please check it again.
2. You can set footer background color in the row settings in static blocks where you created footer.
3. FTP credentials are still incorrect. Please give us FTP host, FTP username, FTP password.
4. You can add this code in Theme Options > Custom CSS > Custom CSS for desktop:
.page-id-8 .address {
width: 100%;
}
5. Please show a screenshot what exactly you want to remove.
6. Sorry, it’s a bit unclear. Please show on screenshots what you want to achieve.
Thank you.
Regards,
Eva Kemp.
4)Resolved
Hello,
1. To fix it we need connect to your FTP account, but we still can’t do this.
Please look at the screenshot:
http://storage9.static.itmages.com/i/16/0125/h_1453723398_5894059_e8ca22aeb8.png
Please specify what FTP client you’re using and if there are any special settings. What FTP host are you using?
2. We’ll pass this issue to our developers, meanwhile you can set background color in row settings in static block where you created footer.
5. Add this code in Theme Options > Custom CSS > Global Custom CSS to remove sorting block:
.filter-wrap .woocommerce-ordering {
display: none;
}
6. As I see products are shown:
http://storage5.static.itmages.com/i/16/0125/h_1453723839_7682387_9058c4405f.png
Clear browser cache and check again.
Regards,
Eva Kemp.
1/3) il try to re check
6) -___-” im not so lucky.. last days was empty..
Hello,
I’ve commented the code in the file wp-content/themes/royal/framework/vc.php (lines 1042-1074) and now default element from Visual Composer plugin is loading. Please clear browser cache and check.
Regards,
Eva Kemp.
Recap (thank you so much for your patient with me)
1) Done
3) Done
4) Done
5) Done
————————————-
2) the footer (the footer option doesent work, in theme option is setted the black footer but still remain white)
6) when i add the brands, if in one page i just want to show some type of brands and not all, in the parent field what exactly i have to write? for example (name1,name2,name3)?? (screenshot in the private field) can you do one example?
————————————–
Hello,
2. As I told you in the previous post:
We’ll pass this issue to our developers, meanwhile you can set background color in row settings in static block where you created footer.
6. You should write id of your brand. You can find id in Products > Brands, just hover brand name and you’ll see id number, please see the screenshot http://storage2.static.itmages.com/i/16/0126/h_1453825007_3443302_eeb64389f9.png .
Regards,
Eva Kemp.
Yes i know. i made a recap, for show all the done. and copyed the not done yet for remind what is 🙂
Hello,
Are the problems solved for now?
Regards,
Eva Kemp.
evrithing like i said in the list. just waithing the 2 (but no rush) 🙂
and for 6 i didnt made id should be simple, but with the number nothing appear.. i tyed to parent like (number) or just leave like : Number… nothing. but, is ok im happy to have the others done and i wait for the 2 🙂
thank you so much for your support and for be patient with me. 🙂
if you need any support star or other that is possible do, just let me know 😉
Hello,
We’ll fix the second issue in the next theme update.
Please show a page where you added Brands element.
To leave a review you need go to ThemeForest site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976/comments .
Best regards,
Jack Richardson.
Ok is in the private i wrote the links of test page and the same page from the admin pannel
and.. about the colore bars, in the new update i suggest to ad the options for personalize more the bars, because how you can see in the test the text visibility is 100% only if the bar is full.
Hello,
You should write parent ID only if you have child brands of that parent brand.
I’ve removed parent ID “0” for the first Brand element and brands are shown:
http://storage1.static.itmages.com/i/16/0128/h_1453972957_2215831_08cd9dbb17.png
Please check.
Regards,
Eva Kemp.
i updated the royal theme, but the problem is still there.
Ok.. after the theme update:
the problem with animated bar is like before.. is returned.. arg.. but now is wrost!
Footer still not work
with the product zoom i cant see the border of the immage product.
Hello,
Footer isn’t shown on Home page because you protected the page with password. If you enter password or disable the protection footer will work.
As you can see footer is shown on other pages.
Issue with Progress Bar element has been fixed. Please check.
Best regards,
Jack Richardson.
Progress bar is fixed thanks
But the foother problem, is not derivate from the password, i deleted all the password, the problem is this (watch the private link) in the theme option i set the foother background color and nothing change, or i choosed for example the option 2 and i cleaned the color. now. i choosed the option 2 so the footer should be black. but no! it remain white. before was working like this, just moving in the theme option/footer.
Hello,
Unfortunately the bug with footer background color hasn’t been fixed yet.
Our developers are aware of it and will fix it as soon as possible.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
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