Im translating the website in Italian but, im not able to do it at 100%

This topic has 45 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

  • Avatar: errepionline
    errepionline
    Participant
    January 30, 2016 at 10:15

    Dear Eva there is no problem, i have no rush with this particular prblem right now.
    you have to take my apologies for bother you 🙂 btw. Im usually a really good bugs finder so i will bother you more i think 😀 also because from next week i take the website online in the principal domain (not subdomain) and i try to do less damage possible (promise)

    Avatar: Eva
    Eva Kemp
    Support staff
    January 30, 2016 at 15:15

    Hello,

    Thank you for your understanding.
    We appreciate your patience.

    Regards,
    Eva Kemp.

    Avatar: errepionline
    errepionline
    Participant
    February 4, 2016 at 14:17

    I moved the website to the primary link, so is not anymore in the wp folder. btw.
    i found other problems, (before to move)
    in the page my account the menù is duble (just in that page)

    and, a question.. is possible have the shop menù started from closed? like in the hided menù filter?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 4, 2016 at 15:46

    Hello,

    As I see the menu is shown once on My Account page:
    http://storage7.static.itmages.com/i/16/0204/h_1454597045_5326443_70860bacf8.png

    Please show a screenshot of the issue.

    To close first category you need edit the wp-content/themes/royal/js/etheme.js file. Find and comment out line 1808
    $this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

    Regards,
    Eva Kemp.

    Avatar: errepionline
    errepionline
    Participant
    February 4, 2016 at 15:53

    -___-” about the menù was there sice 2 week at last, and i ever forget to sai it.. now i can see it properly.. this is the mistery of the support! 😀

    btw. thank you for the script i’ll try to do it asap.

    🙂 have a good day

    Avatar: Eva
    Eva Kemp
    Support staff
    February 4, 2016 at 16:03

    Hello,

    You’re welcome.

    Have a good day too.

    Regards,
    Eva Kemp.

    Avatar: errepionline
    errepionline
    Participant
    February 4, 2016 at 17:50

    sorry but i found that line.. but is exactly like your comment. so… what i suppose to do?

    $this.find(‘>li’).first().find(‘.open-this’).html(minusIcon).parent().addClass(‘opened’).find(‘ul.children’).show();

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 5, 2016 at 08:24

    Hello,

    If you comment that code first product category will be closed in the sidebar as you wanted.

    Best regards,
    Jack Richardson.

    Avatar: errepionline
    errepionline
    Participant
    February 10, 2016 at 14:52

    Good morning.

    I just quick tested the website on the smartphone. but.. is not all 100% resposinve right?
    Because in the description of the products, additional informations, and in the homepage some parts are cutted.

    Another question.. about the search button.. when i search something wrong, appear the phrase “NO PRODUCTS WERE FOUND” were i can translate that phrase? lool like a dumb question but i didn’t find that part in the file IT.po

    Avatar: errepionline
    errepionline
    Participant
    February 10, 2016 at 15:39

    about responsive..i tested now with more smartphone, one give me the problem (nexus 5) one nokia show me all responsive.. weird… i think all the weird problems are mine hehe

    Avatar: Eva
    Eva Kemp
    Support staff
    February 10, 2016 at 19:42

    Hello,

    Please provide us with correct FTP credentials in Private Content.
    Concerning responsiveness try to add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .sidebar-mobile-top > .row {
       display: block !important;
    }

    Regards,
    Eva Kemp.

    Avatar: errepionline
    errepionline
    Participant
    February 11, 2016 at 08:16

    okydoky

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 11, 2016 at 08:53

    Hello,

    We’re getting the error when trying to connect via FTP:
    Error: Could not connect to server

    Are there any specific settings for FTP client?

    Best regards,
    Jack Richardson.

    Avatar: errepionline
    errepionline
    Participant
    February 11, 2016 at 09:56

    Like the other time

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 11, 2016 at 11:33

    Hello,

    I’ve updated translation files. Please check the text “No products were found” now.

    Regards,
    Eva Kemp.

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