This topic has 2 replies, 2 voices, and was last updated 34 minutes ago ago by Rose Tyler
I’m unable to insert the shortcode in my website. I’ve double-checked the syntax and placement, but it’s still not working. Can you provide any troubleshooting tips or solutions to help me fix this issue?
Thank you!`
Hello, Shidhibinayak furniture,
Thank you for reaching out to us with your concern. We’re sorry to hear that you’re experiencing difficulties with inserting the shortcode on your website.
To assist you better, could you please provide us with the following details:
1. The exact shortcode you are trying to use.
2. The location within your website where you are trying to insert it.
3. Any error messages you receive when trying to insert the shortcode.
Here is an example of a Shortcode element that can be used: https://prnt.sc/YNRmbAr0BF_H
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
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