Return to previous page

I’m very dissatisfied this time，too many bugs on your theme

This topic has 15 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Rose Tyler

pigeleven

Participant

July 24, 2024 at 03:02

This is second time to buy your theme.
I’m very dissatisfied this time，too many bugs on your theme，You guys didn’t do your best to help me solve the problem.
I will file a dispute with paypal for a refund if you do not solve the problems.

#406615 Copied Theme version: 9.3.15

14 Answers

Rose Tyler

Support staff

July 24, 2024 at 07:12

Hello pigeleven,

Thank you for reaching out and sharing your concerns with us. We are genuinely sorry to hear about the issues you’ve encountered with our theme and the dissatisfaction it has caused. It is always our goal to provide our customers with high-quality products and support.

We appreciate you bringing these matters to our attention. Please rest assured that we are committed to resolving the bugs you’ve experienced. To assist us in addressing these issues promptly, could you please provide specific details about the problems you are facing? Any screenshots or error messages would also be incredibly helpful.

Once we have more information, our technical team will investigate the issues and work diligently to provide a solution. We strive to ensure our themes enhance your experience, and we are here to support you every step of the way.

We value your business and are hopeful for the opportunity to rectify this situation. Please let us know how best we can assist further, and we will strive to exceed your expectations.

Best Regards,
8Theme’s Team

#406638 Copied

pigeleven

Participant

July 24, 2024 at 07:35

I realized that some bugs comes when i use the chrome,so i changed the browser.
Now i need your help, could you pls teach me ow do I make an option on a product page display an image like this website?
https://www.rosemarydoll.com/product/168cm-5ft6-d-cup-silicone-sex-doll-sophiemina/?_gl=1*vnh967*_up*MQ..&gclid=CjwKCAjwhvi0BhA4EiwAX25uj5QV7-wLdj2xUniisXlVPJKi4-H401ZtHW8FNSA5AMk2kqdFwDB5ihoCrL4QAvD_BwE

Files is visible for topic creator and
support staff only.

#406648 Copied

Rose Tyler

Support staff

July 24, 2024 at 08:23

Hello pigeleven,

We appreciate your prompt response.

Please watch this video about variation swatches – https://youtu.be/LgzC4iK-j6A?feature=shared

Best Regards,
8Theme’s Team

#406668 Copied

pigeleven

Participant

July 24, 2024 at 09:40

thank you for your reply.
Could you pls tell me how to make the photo bigger? this is toooo small.

Files is visible for topic creator and
support staff only.

#406685 Copied

Rose Tyler

Support staff

July 24, 2024 at 09:59

Hello pigeleven,

We hope this message finds you well. To modify the size of swatches on single product pages, you may apply custom CSS code. Please provide us with URL of a page from your screenshot and we will help you.

Best Regards,
8Theme’s Team

#406693 Copied

pigeleven

Participant

July 24, 2024 at 11:26

Thank you,but its not for just one product,its for all products,so what should we do?
another question is ,how to do it like this picture i attached.I need to give customers some options for additional accessories that can be purchased, same as the picture i sent.

Files is visible for topic creator and
support staff only.

#406707 Copied

Rose Tyler

Support staff

July 24, 2024 at 11:36

Hello pigeleven,

1/ Please provide at least 1 URL.

2/ We would like to clarify that the screenshot you submitted does not appear to be from our demo. This means that our current discussion focuses on customization aspects rather than theme-related problems.
Sorry, but additional customization is not included in our basic support scope. We are able only to guide you with theme options. If you need a personal customization service you may hire a developer.

Best Regards,
8Theme’s Team

#406712 Copied

pigeleven

Participant

July 24, 2024 at 12:31

1. here is the link:
https://annesexdoll.com/product/eterna-long-dress-black
Also ,can you pls make the text appears below the image same as the attactment?
2.OK,how much will be if you guys do for me?

Files is visible for topic creator and
support staff only.

#406724 Copied
Rose Tyler

Support staff

July 24, 2024 at 14:20
Hello pigeleven,

We appreciate your prompt response.

1/
```
.single-product ul.st-swatch-size-large li.type-image {
    width: 80px;
    height: 80px;
}
```
https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

2/ If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

Best Regards,
8Theme’s Team
#406752 Copied
pigeleven

Participant

July 25, 2024 at 03:59

Ok,thank you,i choose the customization services.

Please,i want to change the color of product page,how to do it?

#406826 Copied
Rose Tyler

Support staff

July 25, 2024 at 08:33
Hello pigeleven,

You can change the background color for the entire site via Theme Options > Styling.

Or you can use custom CSS code to change the background color for single product pages:
```
.single-product .page-wrapper {
    background-color: red;
}
```
Best Regards,
8Theme’s Team
#406872 Copied
pigeleven

Participant

July 26, 2024 at 09:03

i did it,but it seems like not working,please check .

Files is visible for topic creator and
support staff only.

#407087 Copied

pigeleven

Participant

July 26, 2024 at 09:11

its working now

#407089 Copied

Rose Tyler

Support staff

July 26, 2024 at 10:01

Hello pigeleven,

You’re welcome!

Best Regards,
8Theme’s Team

#407097 Copied
Tagged: bug-free woocommerce themes, efficient woocommerce themes, quality wordpress themes, reliable woocommerce themes, satisfactory wordpress themes, user-friendly wordpress themes, wordpress woocommerce themes
Viewing 15 results - 1 through 15 (of 15 total)