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Image doesn’t appear in the container after publishing

This topic has 9 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Rose Tyler

Amineo

Participant

August 24, 2024 at 05:21

Adding an image to container works fine but after publishing I see nothing it doesn’t appear , you can check on my website it’s on the front page slider

#411418 Copied Theme version: 9.3.18

8 Answers

Rose Tyler

Support staff

August 24, 2024 at 07:53

Hello, Amineo,

Thank you for reaching out to us with your concern.

We have successfully tested the addition of an image as a background for the container on your Home page, and it appears to be functioning correctly.

To better assist you, could you kindly record a video demonstrating your actions and the issue you are encountering? Please upload the video to a file-sharing service, such as WeTransfer (https://wetransfer.com/), and provide us with the URL.

We appreciate your cooperation and look forward to resolving this matter promptly.

Best Regards,
8Theme’s Team

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Amineo

Participant

August 24, 2024 at 19:59

Hi Rose,
I appreciate your care but Everytime I visit my website something new pops up ! here is the link ( https://we.tl/t-Dwkq4h8Yeb ) on pc it’s working fine but with a new issue you will see it on the video , the problem is still the same on my mobile , image in the container still not visible

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Amineo

Participant

August 24, 2024 at 23:44

And the issue came bac to pc https://we.tl/t-2d5D3Ufyzc

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Amineo

Participant

August 25, 2024 at 03:18

When I changed the slider this is what I got https://we.tl/t-ZgCpGnUwYz I know this is too mutch but I realy need it , please bear with me !

#411496 Copied

Rose Tyler

Support staff

August 25, 2024 at 06:59

Hello, Amineo,

We appreciate your prompt response.

We’ve checked your site and it seems you have solved the issue. Here is what we see – https://gyazo.com/9ab7a50412ba7e8d8a8ab00045582acf
Is there anything else we can help you with?

Best Regards,
8Theme’s Team

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Amineo

Participant

August 25, 2024 at 18:43

But still exist on mobile https://we.tl/t-ZgCpGnUwYz

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Amineo

Participant

August 25, 2024 at 20:46

Hi there,
I hated dogs beccause of this picture…..anyways it looks working after changing the slider …can I ask why this is happening ?

#411564 Copied

Rose Tyler

Support staff

August 26, 2024 at 07:28

Hello, Amineo,

We have noticed that the slider is no longer visible on your homepage. It seems you removed it.

Based on the video you provided, there was a conflict between the background image settings for the homepage container and the slider container.

Best Regards,
8Theme’s Team

#411595 Copied
Tagged: container visibility problem, image publishing issues, troubleshooting wordpress themes, woocommerce image display, woocommerce image fix, wordpress image appearance, wordpress woocommerce themes
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