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Image for variable products changes only in quick view, on the product page it does not change

This topic has 2 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Rose Tyler

Duarte

Participant

January 18, 2025 at 19:56

We can see in quick view images changing as we choose the color, but on the product page this does not happen. if we choose a color, the image does not change.
It is possible to help?
Thank you

Please, contact administrator
for this information.

#431114 Copied

1 Answer

Rose Tyler

Support staff

January 19, 2025 at 08:43

Hello, Duarte,

Thank you for reaching out to us.

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Best regards,
8Theme’s Team

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