This topic has 7 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Layer0
hello,
I would like to keep the 2 product images with defined layout, example (simple product – link 1):
also for variable products (sizes), e.g.:
(link 2)
but after a few seconds of uploading, only a single large image appears.
like your demo (wtith different gallery layout) for example
https://xstore.8theme.com/elementor/demos/sneakers/product/raven-silver-minks-corals-5/
where am i wrong?
thanks for the support
Hello, Layer0,
Thank you for contacting us and for using XStore.
link 1 leads to 404 page. Please check.
We would appreciate it if you could provide us with temporary WordPress admin access so that we can review your settings.
Kind Regards,
8theme team
ops sorry.
link 1 is:
https://shop.panzeri.com/shop/pantaloni/prova/
ok i created an admin user
Thank you
Hello, Layer0,
Thank you for your response.
In order to change the gallery type, please go to Theme Options > WooCommerce > Single Product Builder > Gallery > https://prnt.sc/rk_ERPE95wlp
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
hello,
I would have chosen this type
but I only see it for a few seconds while it loads
then the thumbnails disappear and i have this result:
https://shop.panzeri.com/shop/pantaloni/uni-h-black-yellow/
I don’t understand if there is some setting that goes against this choice
thank you
Hello, Layer0,
Thank you for your response.
In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
Please let us know the result of this test.
Kind Regards,
8theme team
perfect thanks.
I solved by disabling:
YITH WooCommerce Color and Label Variations Premium
Tagged: image gallery, style, templates, variable product, woocommerce, wordpress
The issue related to '‘Image gallery style on variable product’' has been successfully resolved, and the topic is now closed for further responses