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Image Loading Type does not work correctly, the layout is jumping

This topic has 8 replies, 2 voices, and was last updated 10 months, 3 weeks ago ago by Luca Rossi

Goostaf

Participant

April 3, 2024 at 08:40

Hello, we have a very slow website, so we are trying different download options.

We can’t use it right now.
Image Loading Type is yours, because the layout starts jumping when loading, we used to use a similar tool in Wp Rocket, but there is also a problem with it, it stopped loading photos in Safari browser, and won’t you help us? I recorded a video example with the installation of both your tool and a third-party one.

Please, contact administrator
for this information.

#389782 Copied Theme version: 9.3.3

7 Answers

Luca Rossi

Support staff

April 4, 2024 at 06:06

Dear Goostaf,

We hope this message finds you well.

Upon reviewing the issue you reported, we would like to inform you that we have been unable to replicate the problem using our systems, which are currently running on MacOS version 14.4.1 and Safari version 17.4.1.

To ensure optimal functionality and to prevent any potential conflicts, we kindly recommend that you utilize a single LazyLoad function, choosing either the one provided by our XStore theme or the alternative offered by WP-Rocket.

Here the video: https://we.tl/t-vV4lUSO68a

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

#389915 Copied

Goostaf

Participant

April 4, 2024 at 06:27

Thank you very much, but unfortunately it doesn’t work in my version either. I’m throwing off the video, can’t I make edits for all versions?

Please contact administrator
for this information.

#389919 Copied

Luca Rossi

Support staff

April 4, 2024 at 10:09

Dear Goostaf,

We hope this message finds you well.

We would like to inform you that Safari version 15.1 is now considered somewhat outdated, and its user base has significantly diminished. In light of this, we kindly request that you update your browser to the most recent version of Safari to ensure the best possible experience.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

#389992 Copied

Goostaf

Participant

April 4, 2024 at 12:31

We looked at the old mac air version of safari 13, then at the fresh one with version 17.11, also on iPhone 15 pro max with version 17 safari, does not work

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support staff only.

#390052 Copied

Luca Rossi

Support staff

April 4, 2024 at 12:44

Dear Goostaf,

We hope this message finds you well.

We have observed that the Yandex plugin currently active on your website is generating a high volume of requests, as evidenced by the following screenshots:

– https://prnt.sc/Eb3wCwzMPbXd

This excessive traffic could potentially lead to slower loading times for images on the site. To prevent any negative impact on user experience, we kindly request that you temporarily disable the Yandex plugin while we investigate and address the issue.

We appreciate your prompt attention to this matter and look forward to your cooperation.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#390057 Copied

Goostaf

Participant

April 4, 2024 at 13:34

And what kind of plugin is it? Yandex Metrica, YML for Yandex Market or Yandex.Turbo?

#390068 Copied

Luca Rossi

Support staff

April 4, 2024 at 13:49

Dear Goostaf,

We are currently uncertain about the specific issue you are encountering. To assist us in identifying any potential conflicts, we kindly request that you conduct a systematic test. This can be done by deactivating each plugin one at a time, with the exception of those that are explicitly included in the list provided by our team.

For your convenience, you can find the list of included plugins at the following link: https://www.8theme.com/documentation/xstore/plugins/included-plugins/

We appreciate your cooperation in this matter. Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#390070 Copied
Tagged: fix woocommerce template, image loading issues, layout jumping problem, troubleshoot wordpress, wordpress woocommerce templates
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