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Image not showing completely – it is being cut at right side

This topic has 8 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

Kando

Participant

April 26, 2023 at 15:56

Hello,

Hope you do well.
I have a product image which is not showing completely on the product page itself. The image has borders but right border is not being displayed, while it is there in the image itself. Please see attached screenshot.

Could you please guide me if there is anything I am missing here. I have tried all config options but without success

Thanks a lot

Please, contact administrator
for this information.

#354612 Copied Theme version: 9.1.2 WooCommerce version: 7.6.1

7 Answers

Tony Rodriguez

Support staff

April 27, 2023 at 05:25

Hello, @M. Alaei,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Could you please provide a screenshot of your issue for a better reference to understand your issue so that we will provide you with a proper solution to solve your issue?

You may upload the screenshots on https://postimages.org/ or https://imgbb.com/ and paste the links here.

Also, We do not see your website because it is in maintenance mode. we request that you provide us with the URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:

– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team.

#354646 Copied

Kando

Participant

April 28, 2023 at 09:13

Hello,

Please see private area.

Thanks in advance

Please contact administrator
for this information.

#354793 Copied

Rose Tyler

Support staff

April 28, 2023 at 09:55

Hello, M. Alaei,

Thank you for your response.

We do not see any screenshots from you.

We’ve checked your single product page and can see the border. Please check the screenshot in the Private Content area.

Kind Regards,
8theme team.

Please contact administrator
for this information.

#354807 Copied

Kando

Participant

April 28, 2023 at 10:07

Hello,

Thanks for your prompt reply.
Please see screenshot in private section.

Regards

Please contact administrator
for this information.

#354812 Copied
Rose Tyler

Support staff

April 28, 2023 at 10:20
Hello, M. Alaei,

Thank you for your response.

Please try to use the next custom CSS code:
```
.single-product .swipers-couple-wrapper .swiper-wrapper img {
    padding: 2px !important;
}
```
Kind Regards,
8theme team
#354815 Copied
Kando

Participant

April 28, 2023 at 10:37

Thanks the CSS code works indeed. Will this code not be overwritten with updates of woocommerce, Xstore, wordpress, etc?

Thanks

#354816 Copied

Rose Tyler

Support staff

April 28, 2023 at 10:41

Hello, M. Alaei,

Thank you for your response.

No, all will be fine after updating.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#354817 Copied
Tagged: completely, image, right-side, showing, themes, woocommerce, wordpress
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Image not showing completely – it is being cut at right side

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