Return to previous page

Image size - by BrokenDancer - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

BrokenDancer

Participant

March 25, 2015 at 14:52

Hi,

I followed the instructions from the documentation regarding image settings in WooCommerce but my images, both on product page and single product page, show kinda bad.
Also on single product page, with some pictures, the lightbox icon doesn’t show, it’s like it is hidden outside the image area.
Are there any default instructions on image size for gallery and featured images?
I imported all my images from a previous website and there are a lot so I’m hoping not to be obliged to resize all my jpegs… 🙂

Jan

https://dl.dropboxusercontent.com/u/3502821/images%20product%20page.jpg
https://dl.dropboxusercontent.com/u/3502821/images%20single%20product.jpg

#52284 Copied

5 Answers

Robert Hall

Support staff

March 25, 2015 at 14:57

Hello,

Please read more what is recommended dimensionsin out documentation
https://www.8theme.com/demo/docs/woopress/index.html#!/woocommerce
Also you need regenerate your thumbnails via Regenerate Thumbnails plugin after changing dimensions.

Regards,
Robert Hall.

#52285 Copied

BrokenDancer

Participant

March 25, 2015 at 15:47

I did that when installing the theme, does that mean that it just handles “portrait” pictures differently?
How about Media settings, are these ok: https://dl.dropboxusercontent.com/u/3502821/media%20settings.jpg

#52301 Copied

Eva Kemp

Support staff

March 25, 2015 at 16:57

Hello,

Please provide us with a link to your site and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#52340 Copied

BrokenDancer

Participant

March 25, 2015 at 17:03

Hi Eva,

I’m on a local MAMP server…

Jan

#52342 Copied

Eva Kemp

Support staff

March 25, 2015 at 17:55

Hello,

Your original images should have dimensions 1425px × 1900px approximately. Then an image will be scaled to the sizes you set in Woocommerce > Settings > Products tab. Please try to reupload images with higher resolution and don’t forget to regenerate thumbnails.

Thank you.
Regards,
Eva Kemp.

#52362 Copied
Viewing 6 results - 1 through 6 (of 6 total)