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Image size - by ejder077 - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 5 years, 5 months ago ago by Rose Tyler

ejder077

Participant

June 28, 2019 at 02:00

Hi,

I found a questionable situation.

When I upload the product images, they did not have a same size. But after they are being uploaded and when I check them on the shop page, the outcome are all the same, may I ask why?

https://bra-plus.com/shop/

Thank you

#216356 Copied Theme version: Child 5.2

7 Answers

Olga Barlow

Support staff

June 28, 2019 at 12:22

Hello,

Probably because hard crop option is enabled in Appearance > WooCommerce > Product images. Disable crop is you want to have original proportions of the images on the grid.

Regards

#216365 Copied

ejder077

Participant

June 29, 2019 at 13:34

Hi,

Is it the option that I circled with the red pen?

https://ibb.co/3y8Lt1c

#216398 Copied

Rose Tyler

Support staff

June 29, 2019 at 13:56

Hello,

Yes, you need to select “Uncropped” to preserve single image aspect ratio.
Regenerate thumbnails to apply changes.

Regards

#216399 Copied

ejder077

Participant

June 30, 2019 at 08:56

Hi,

Of course I like making the images at the same size automatically…..

All I am asking is just where is the setting……..

Is it this? https://ibb.co/3y8Lt1c

Is this “1:1” makes every image that I upload became the same size or what?

That’s it, I do not want to change any settings, I just want to know more about the Theme and WooCommerce settings……

#216415 Copied

Rose Tyler

Support staff

June 30, 2019 at 09:09

Hello,

Please read these articles – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ https://docs.woocommerce.com/document/fixing-blurry-product-images/ https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
“1:1” – crops images into a square. For more information, you can contact the support of woocommerce plugin, because these settings are independent of the theme.
As a rule, we recommend to use a graphics editor and prepare product images (make them the same size) before uploading it to your media gallery.

Regards

#216416 Copied

ejder077

Participant

June 30, 2019 at 11:17

OK, nevermind, thank you

#216418 Copied

Rose Tyler

Support staff

June 30, 2019 at 12:01

You’re welcome!
Have a nice day.

Regards

#216420 Copied
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