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Image size and narrowing problem - by iletisim1

This topic has 10 replies, 3 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

iletisim1

Participant

September 22, 2014 at 09:01

hi,
i have installed , royal theme and, arranged the desired ,image sizes of woocomerce,acording to your instructions.
when i upload my product photo which is originlly 1500 x 1500 , in product page, when mouse over, the photo automatically get narrowed.
here is the link,
at the private content

Please, contact administrator
for this information.

#16374 Copied

9 Answers

Eva Kemp

Support staff

September 22, 2014 at 10:31

Hello,

Sorry, but your question is unclear. When I hover the image zoom effect is enabled.
Do you wish to remove it?

Regards,
Eva Kemp.

#16393 Copied

iletisim1

Participant

September 22, 2014 at 20:39

please look at the private content

Please, contact administrator
for this information.

#16501 Copied

Robert Hall

Support staff

September 23, 2014 at 06:28

Hello,

We’ve looked on the image while mouse is over and this work well.
Look at screenshot: http://prntscr.com/4pgxml
Please try to update your browser and clear cache.

Regards,
Robert Hall.

#16518 Copied

iletisim1

Participant

September 23, 2014 at 09:33

You are wrong,
Please look at the screenshot again, the pendant ,is narrow, than return to product page and look again.

#16545 Copied

Eva Kemp

Support staff

September 23, 2014 at 12:47

Hello,

Please try to scroll with the mouse wheel when the cursor is over the image and you’ll see how the size is changing.

Thank you.
Regards,
Eva Kemp.

#16572 Copied

iletisim1

Participant

September 23, 2014 at 15:01

No ,you are not looking carefully.

i am telling you again

1- open the product page
http://www.vipinci.com/shop/zumrut-tasli-istiridye-inci-kolye/
look at the image without your mouse over it

2- place your mouse over the photo,without scolling
you wil see that the ,pendant is getting narrowed.

please look it carefully

#16618 Copied

Eva Kemp

Support staff

September 24, 2014 at 08:53

Hello,

Please provide us with wp-admin panel credentials.
Thank you.

Regards,
Eva Kemp.

#16757 Copied

iletisim1

Participant

September 24, 2014 at 09:04

i wrote admin panel in the private content

Please, contact administrator
for this information.

#16758 Copied

Eva Kemp

Support staff

September 25, 2014 at 11:03

Hello,

We’ve regenerated thumbnails using this plugin https://wordpress.org/plugins/regenerate-thumbnails/ . Now the image should be displayed fine.
Please check and clear browser cache before.

Regards,
Eva Kemp.

#16954 Copied
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