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Image size in home page - by SoulMan77 - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 4 years, 4 months ago ago by Rose Tyler

SoulMan77

Participant

August 6, 2020 at 10:36

Hi, I think there is an issue with products images in home page with your “products” wp bakery module.
I selected to use full size images:
https://prnt.sc/tuzafo
but the website continue to use the thumbnail size that looks not good.
How to solve?

Site is in staging.

Please, contact administrator
for this information.

#246726 Copied Theme version: 6.3.9 WooCommerce version: 4.3.1

7 Answers

Rose Tyler

Support staff

August 6, 2020 at 12:36

Hello,

As I can see, our settings work correctly. Please describe what exactly is the problem in your opinion, and what result do you want to achieve.

Regards

#246740 Copied

SoulMan77

Participant

August 6, 2020 at 15:42

Hi Rose,
thank you for your answer.
If you look better you can see that the image quality is not the same then “full” image.
Infact your module is using “thumbnail” quality image and not “full”.
Look at code:
https://prnt.sc/tv5sp4

#246762 Copied

Rose Tyler

Support staff

August 6, 2020 at 15:58

Hi,

Try to regenerate images using Regenerate thumbnails plugin.
If this doesn’t help, provide temporary FTP access.

Regards

#246763 Copied

SoulMan77

Participant

August 10, 2020 at 08:52

Hi Rose,
I think there is an issue in your module.
I regenerate images, but if analyze code:
<img width="150" height="525" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail lazyload-simple lazyloaded" alt="" data-src="https://red.soluzioni-internet.eu/lamiaitalia/wp-content/uploads/2020/07/Sciba-Ottoventi1-150x525.png" data-sizes="auto" src="https://red.soluzioni-internet.eu/lamiaitalia/wp-content/uploads/2020/07/Sciba-Ottoventi1-150x525.png">
I can see that is called always thumbnail image, but I want “full” image.
In private content area ftp account data.

Please contact administrator
for this information.

#247075 Copied

Olga Barlow

Support staff

August 10, 2020 at 16:23

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#247120 Copied

SoulMan77

Participant

August 12, 2020 at 09:49

Thank you Olga.

#247350 Copied

Rose Tyler

Support staff

August 12, 2020 at 14:04

Hello,

Fixed. Please clear the cache and check now.

Regards

#247446 Copied
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