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Image sizes changes - by laruecavoladora

This topic has 4 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

laruecavoladora

Participant

June 29, 2018 at 17:01

Hi there,
I was sure I wrote you two days ago but for some reason it was not submitted.
Please could you check the following problem?
I’m using the wpml and with the spanish page the product thumbnails are all the same site and with the other languages are different sizes:
spanish: https://www.laruecavoladora.com/
english: https://www.laruecavoladora.com/en/
I don’t really understand why it’s happening as you only enter the product and the picture one time then you do the translation. I also regenerated the thumbnails and it didn’t work
Please, could you help?
data in private content

thanks

Please, contact administrator
for this information.

#195780 Copied

3 Answers

Rose Tyler

Support staff

July 2, 2018 at 10:21

Hello,

We are able to help you only with issues related strictly to our theme, so you need to check how this works with Storefront (default WC theme).

Regards

#195834 Copied

laruecavoladora

Participant

July 2, 2018 at 17:26

Hi Rose,

don’t really understand… we are using the Legenda theme, not the storefront theme, the legenda is the only installed. You can check it, acces in private content

thanks

Please, contact administrator
for this information.

#195871 Copied

Rose Tyler

Support staff

July 3, 2018 at 14:26

Hello,

You need to check the situation with the default theme to be sure that the problem relates to our theme and not to WPML plugin. In case, you face the same issue even with Storefront, you need to contact WPML support.

Regards

#195941 Copied
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