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Image Source Not Updating On Homepage Causing Errors

This topic has 3 replies, 3 voices, and was last updated 4 months ago ago by Andrew Mitchell

bcbank

Participant

June 3, 2024 at 19:37

The main background image on the homepage isn’t updating. It’s calling for a URL from our dev environment.

No matter what we do it keeps calling for the old link

It’s correctly listed in the css file

We’ve cleared cache on servers, cloudflare, and browsers, it does not help.

Please help!

Please, contact administrator
for this information.

#397970 Copied Theme version: 9.3.11

2 Answers

Tony Rodriguez

Support staff

June 4, 2024 at 06:13

Hello, @bcbank,

Thank you for contacting us and for using XStore.

Upon reviewing your website, we have observed that the background image for the home slider is already visible. For your reference, we have provided an image in the private content area of our correspondence.

Additionally, it appears that the issue may be related to caching on your end. We kindly recommend that you clear your browser’s cache and access the site using a fresh browser session.

We trust this information proves helpful to you. Should you require any further assistance or have additional queries, please feel free to reach out to us at your convenience.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#397997 Copied

Andrew Mitchell

Support staff

June 6, 2024 at 19:04

Dear bcbank,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#398509 Copied
Tagged: fix woocommerce errors, homepage image errors, image source update, woocommerce homepage issues, woocommerce templates, wordpress image updating, wordpress templates
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Image Source Not Updating On Homepage Causing Errors

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