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Image uploaded but WP couldn't locate it.

This topic has 4 replies, 2 voices, and was last updated 10 years, 5 months ago ago by Jack Richardson

  • Avatar: Rach
    Rach
    Participant
    June 12, 2014 at 06:47

    I have the latest version of WP 3.9.1, Woocommerce and Legenda theme v2.2 installed. I tried to uploading an image for the banner and the favicons and the image was successfully uploaded, or so said WP. The permalink to the images are already created but the uploaded image doesn’t seem to appear.

    I tried uploading again with another image but the same thing happened. I took a screenshot of the problem and uploaded it manually to my site. Please see in the private content.

    Please, contact administrator
    for this information.
    #6815 Copied
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 07:18

    Hello,

    Please provide us with FTP and wp-credentials in Private Content.

    Regards,
    Jack Richardson

    #6817 Copied
    Avatar: Rach
    Rach
    Participant
    June 12, 2014 at 07:42

    OK. It seems like the issue was not with the theme but rather a setting in the Media option of WP Admin. I have resolved this. You may close this thread.

    #6818 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 07:46

    Hello,

    We’re glad to hear it.

    Regards,
    Jack Richardson

    #6819 Copied

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