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Image variation not changing when choosing a product variation in frontend

This topic has 7 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

Iñigo

Participant

October 14, 2022 at 12:06

Since we updated xStore theme to the latest version, image product variations are not changing

Please, contact administrator
for this information.

#336472 Copied Theme version: 8.3.4 WooCommerce version: 7.0.0

6 Answers

Rose Tyler

Support staff

October 14, 2022 at 12:28

Hello,

Thanks for contacting us.
Please provide temporary wp-admin and FTP access.

Regards

#336480 Copied

Iñigo

Participant

October 14, 2022 at 14:40

Hi Rose, thanks for your answer. Please find data in private content area.

Please contact administrator
for this information.

#336487 Copied

Iñigo

Participant

October 14, 2022 at 14:44

Hi again Rose, this also happens here:
https://teklassic.com/?s=vaso&post_type=product&et_search=true

You can see different colours (product variations) , when choosing one colour, the product image doesn’t change

https://ibb.co/7bc3wLQ

#336488 Copied

Rose Tyler

Support staff

October 14, 2022 at 16:05

Hello @Iñigo,

Thanks for the fast reply. I’ve passed this problem to our dev team. I will let you know once get an answer. Please be patient and do not change access.

Regards

#336493 Copied

Rose Tyler

Support staff

October 14, 2022 at 16:39

Please check the answer with screenshots in the Private Content area

Regards

Please contact administrator
for this information.

#336499 Copied

Rose Tyler

Support staff

October 14, 2022 at 16:52

You can post a feature request about adding compatibility with WebP Express plugin here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will add it in one of the next updates.

Regards

#336502 Copied
Tagged: frontend, image variation, product variation, themes, woocommerce, wordpress
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