Image Zoom not working – Blanco - by ricky7106

This topic has 4 replies, 2 voices, and was last updated 10 years, 8 months ago ago by Olga Barlow

  • Avatar: ricky7106
    ricky7106
    Participant
    April 9, 2014 at 08:15

    How do I get the product image zoom to work? I have tried everything I can think of? I previously had it working on sistina theme (from another supplier) but them installed Blanco (which is far superior) just cannot get the product zoom to work – is there an idiots guide (I’m not an idiot 🙂 btw) I’ts the last thing thats stopping me from going live

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 9, 2014 at 08:50

    Hello,
    There is zoom function in our theme by default and you can enable it in Blanco settings > Single Product Page > Enable Cloud Zoom for products. Then go to WooCommerce > Settings > General > Scripts > Disable Lightbox.
    But as I can see you are using third-party YITH WooCommerce Zoom Magnifier plugin. Probably it’s not compatible with our theme because there are few errors in console. I recommend you to deactivate this plugin and use Blanco zoom function. If you don’t want to use our zoom feature and want to use additional plugin, then contact with plugin author to make it compatible with our theme.

    Regards
    8theme Ltd

    Avatar: ricky7106
    ricky7106
    Participant
    April 9, 2014 at 08:56

    Brilliant – worked perfectly! I had forgotten to switch off the old plugin – doh!!
    Fab support brilliant thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 9, 2014 at 09:06

    You are welcome!

  • Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘Image Zoom not working – Blanco’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.