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Images disappear on mobile - by martijntje

This topic has 7 replies, 3 voices, and was last updated 4 years, 11 months ago ago by Olga Barlow

martijntje

Participant

December 4, 2019 at 17:34

Hello there,

On phone some images disappear when scrolling. Can you see what is wrong?

And the mobile menu button is not always responding.

Best regards,

Martijn

Please, contact administrator
for this information.

#226250 Copied Theme version: latest WooCommerce version: latest

6 Answers

Olga Barlow

Support staff

December 4, 2019 at 19:53

Hello,

What mobile device do you use? Do you face problem on the home page or subpages?

Regards

#226260 Copied

martijntje

Participant

December 5, 2019 at 07:40

Hi,

It looks like the issue has solved itself…. a mystery to me. When it happens again I will contact you.

Can you have a look at the mobile menu button? It isn’t always responding.

#226277 Copied

Rose Tyler

Support staff

December 5, 2019 at 08:06

Hello,

I do not see any problem with the mobile menu button (Samsung, Chrome).
Please try to clear browser cache and check one more time. What mobile device and browser do you use? Do you face the problem on the home page or subpages?

Regards

#226279 Copied

martijntje

Participant

December 9, 2019 at 22:37

The mobile menu button works now.

The problem with the disappearing image is back. When I scroll down a page and than back all the way to the top the image. disappears. When I scroll down a bit the image is back. It happens on homepage and other pages with image on top. Only happens on mobile – not desktop.

I am on iPhone X – Chrome

Please contact administrator
for this information.

#226499 Copied

Olga Barlow

Support staff

December 10, 2019 at 18:26

Hello,

We have passed your issue to our developers. Waiting for their reply. I’ll inform you about their answer.

Regards

#226551 Copied

Olga Barlow

Support staff

December 13, 2019 at 16:44

Hello,

Provide us with Dashboard and FTP access to your site, please.

Regards

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