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Images greyed out until hover - by Teal - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years ago ago by Rose Tyler

  • Avatar: plusout
    Teal
    Participant
    November 9, 2021 at 10:36

    Hi There,

    We have an issue where some of the product pages are not loading properly. The images are greyed out until you hover on them, then you can se the image. It does the same with brand logos, etc.

    Can you help?

    Thanks

    Guy

    #307989 Copied Theme version: 8.0.9 WooCommerce version: 5.9.0
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 11:55

    Hello,

    Provide URL of page with the problem.

    Regards

    #307995 Copied
    Avatar: plusout
    Teal
    Participant
    November 9, 2021 at 12:04

    Hi There,

    This is an example of a page where it is happening. https://paddleandsurf.co.uk/product/sola-towel-changing-robe/

    The whole site seems very slow at the moment, so we will look into that also, but not sure if this problem is related.

    Thanks

    Guy

    #307997 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 15:42

    Hello,

    Try to change Image Loading Type in Theme Options > Speed Optimization. Do you use cache plugin? Check settings of it also.
    Read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    Regards

    #308024 Copied

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The issue related to '‘Images greyed out until hover’' has been successfully resolved, and the topic is now closed for further responses

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