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Images Not Showing latest file in Media Library

This topic has 9 replies, 4 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

JinzCreative

Participant

February 9, 2015 at 14:03

When i already uploaded an image before, and now i want to do some changes on that image, so i edit the image and re-upload again with them same file name, the image won’t update to the latest image, unless i rename the image file and upload again, kindly help to solve on this issue.

Please, contact administrator
for this information.

#40515 Copied

8 Answers

Eva Kemp

Support staff

February 9, 2015 at 14:52

Hello,

Does the issue persist with default WordPress theme?
Please check it.

Thank you.
Regards,
Eva Kemp.

#40545 Copied

154yarrow

Participant

February 9, 2015 at 22:35

Hi Eva,

My website got the same issue, new added images are not shown in media library, when I switched to default WP theme, all images are shown, however, when I activated Royal theme, only very old images are shown in the library, so I think this is a theme related issue.

Please, contact administrator
for this information.

#40727 Copied

Robert Hall

Support staff

February 10, 2015 at 09:30

Hello @JinzCreative,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#40788 Copied

Robert Hall

Support staff

February 10, 2015 at 09:30

Hello @154yarrow,

Please provide us with wp-admin and FTP credentials in Private Content and we will look on issue more deeply.

Regards,
Robert Hall.

#40791 Copied

JinzCreative

Participant

February 10, 2015 at 14:43

Details as below:

Please, contact administrator
for this information.

#40893 Copied

Robert Hall

Support staff

February 10, 2015 at 16:23

I’ve checked your issue with uploading new images and editing them and it’s working fine. Please look at screenshot: http://prntscr.com/63ehs0

Regards,
Robert Hall.

#40936 Copied

JinzCreative

Participant

February 12, 2015 at 14:51

Hi Robert,

After update the theme and plugin, it become okay d, thanks for assist. 🙂

#41602 Copied

Eva Kemp

Support staff

February 12, 2015 at 15:05

Hello,

You’re welcome.

Regards,
Eva Kemp.

#41620 Copied
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The issue related to '‘Images Not Showing latest file in Media Library’' has been successfully resolved, and the topic is now closed for further responses

Images Not Showing latest file in Media Library

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