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Images not showing on emails. In email template editor shows well but not showing after sending the

This topic has 2 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Jack Richardson

Chandru

Participant

August 27, 2024 at 17:47

Images not showing on emails. In email template editor shows well but not showing after sending the mail. Sc reenshot attached

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1 Answer

Jack Richardson

Support staff

August 28, 2024 at 07:36

Hello @Chandru

We have sent your email template to one of our own emails and the images are displayed correctly (see private content). We would recommend you to read our answer for the similar request from another client -> https://www.8theme.com/topic/email-template-not-showing-images-on-mobile-devices/#post-411276.
Also, we noticed that you are using GIF image in your email templates, maybe it is the reason of the incorrect display of such image. We would recommend you to test if the issue persists with default jpeg/png images format.

Kind regards,
Jack Richardson
The 8theme’s team

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Tagged: email image issues, email template image solutions, fix email images, improve woocommerce email templates, resolve email display problems, woocommerce email template editor, wordpress woocommerce templates
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