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Images not showing when in list view - by zedane

This topic has 18 replies, 6 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

zedane

Participant

August 28, 2015 at 16:04

on my shop page with all my products listed, the images won’t display there is just a little circle with the prduct name and price to the right and if you click through to the product the image is there…

Can someone help??

#83021 Copied Theme version: WooPress - 8theme WordPress themeVersion: 2.3 WooCommerce version: 2.4.6

17 Answers

Eva Kemp

Support staff

August 28, 2015 at 19:32

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.
Did you make any changes in the theme files?

Regards,
Eva Kemp.

#83043 Copied

zedane

Participant

August 28, 2015 at 21:41

I did yes when I first installed the them and installed the wooCommerce plugin it asked me to update some outdated files, I just followed the instructions that came up.

Please, contact administrator
for this information.

#83065 Copied

frogsandbears

Participant

August 31, 2015 at 11:30

Hi Eva,
same problem here, after theme/wordpress/woocommerce update the pictures are shown as dots.
On the single product page no issue though. Could you please also check my site? thnx

Please, contact administrator
for this information.

#83261 Copied

Jack Richardson

Support staff

August 31, 2015 at 12:13

Hello @zedane,

I’ve reuploaded original “woocommerce” folder from the theme package into wp-content/themes/woopress directory.
You shouldn’t worry about the notices for outdated files. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/woopress/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
So you can hide this message or you can fix it by editing the files in wp-content/themes/woopress/woocommerce directory and change the version to the current Woocommerce version that you’re using.

But never replace files in the directory wp-content/themes/woopress/woocommerce with the files in wp-content/plugins/woocommerce directory because the design will be broken!

Best regards,
Jack Richardson.

#83270 Copied

Jack Richardson

Support staff

August 31, 2015 at 12:15

Hello @frogsandbears,

Delete “woocommerce” folder in the directory wp-content/themes/woopress and upload it from the new theme package. Also refer to this post https://www.8theme.com/topic/images-not-showing-when-in-list-view/#post-83270 .

Best regards,
Jack Richardson.

#83271 Copied

frogsandbears

Participant

August 31, 2015 at 18:00

Dear Jack,
I must be doing something wrong as it still doesn’t change – I can see only dots 🙁
If I reinstall the whole theme though it messes up all my previous settings.

Would it be possible for you to re-upload the files yourself?

Also rev slider oh home page stopped working after plug in update…

Thank you,
Katja

Please, contact administrator
for this information.

#83431 Copied

Robert Hall

Support staff

August 31, 2015 at 18:05

Hello @frogsandbears,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall

#83434 Copied

frogsandbears

Participant

September 1, 2015 at 10:32

Hi Robert,
sorry, email came to spam folder. Here you go, thanks!

Please, contact administrator
for this information.

#83591 Copied

Robert Hall

Support staff

September 1, 2015 at 11:25

Hello @frogsandbears,

As I see you need update not only WooCommerce folder, but the WooPress theme too.
So, please make full backup site and we’ll try to update theme for you.

Regards,
Robert Hall.

#83605 Copied

frogsandbears

Participant

September 1, 2015 at 12:08

Hi Robert,
the back up is done, thank you.

#83622 Copied

Nuno

Participant

September 2, 2015 at 09:26

Hi Robert,
same problem here, the pictures on single product page are shown as dots.
And the ADD TO CART button is not showing as well. Could you please also check my site? thnx

Please, contact administrator
for this information.

#83855 Copied Theme version: Woopress 2.3 WooCommerce version: 2.4.6

Jack Richardson

Support staff

September 2, 2015 at 11:53

Hello @Nuno,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#83926 Copied

Jack Richardson

Support staff

September 2, 2015 at 12:20

Hello @frogsandbears,

Are you making any changes to your site currently?
As I see Woopress theme has been removed.

Please let us know.

Best regards,
Jack Richardson.

#83938 Copied

frogsandbears

Participant

September 2, 2015 at 12:27

Hi Jack,
deleting woocommerce didnt work, so I re-installed the theme completely. Pictures are working now.
The slider on home page is still a problem though, smth is wrong with the plugin – i reinstalled it several times but it seems not to work. Could you please have a look?

thnx
Katja

#83943 Copied

Eva Kemp

Support staff

September 2, 2015 at 14:15

Hello,

I’ve updated slider to the latest version. Please try to recreate it now.

Thank you.
Regards,
Eva Kemp.

#83975 Copied

frogsandbears

Participant

September 2, 2015 at 14:26

Hi Eva,
thank you, but it seems that it didn’t work, may be because I was backing up the website right now and it could have interfered with your update. Could you please check?

Thank you,
Katja

#83981 Copied

Jack Richardson

Support staff

September 2, 2015 at 16:32

Hello @frogsandbears,

I’ve imported demo slider and it’s working, please check your home page, so please create your slider from scratch.

Thank you.
Best regards,
Jack Richardson.

#84030 Copied
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