This topic has 8 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Robert Hall
Dear,
I have an issue in the display of my product pictures and related product.
In place of the pictures I have a box with “loading page” and in the related product I can’t see the thumbnail of my product.
Link : http://elseed-art.com/products-page/all/lithography-3/
I use wp-ecommerce 3.9.1 with wordpress 4.0
I hop you can help me.
Thanks,
Hello,
Sorry, but your credentials isn’t correct.
Also please update WordPress to the latest version.
Don’t forget to make backup your site before updating.
Regards,
Robert Hall.
hello,
Thank you for your prompt reply, I just updated wordpress to the latest version still have the same issue.
Thanks,
Hello,
Please provide us with FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
Thanks
Hello,
We’re sorry for a delay.
This is caused by large amount of work.
We’ve checked your site and the same issue persists will default WordPress theme too.
We recommend you to contact WP-eCommerce plugin support to investigate the problem.
Thank you.
Regards,
Eva Kemp.
Thank you eva.
The issue was coming from my web hosting provider, he made few changes on mod security and folder permission and now everything work like a charm.
Many thanks for your help.
Ouahid
Hello,
You’re welcome!
If you have any questions please feel free to contact us.
Regards,
Robert Hall.
Tagged: images, not displayed, persuasive, product, themes, woocommerce, wordpress
The issue related to '‘images product not displayed’' has been successfully resolved, and the topic is now closed for further responses