Return to previous page

Imagify plugin —Next-Gen display option

This topic has 4 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Rose Tyler

khurram virk

Participant

March 28, 2024 at 13:34

dear sir

good day to you!

hope you will be fine, please provide the reply for the following

If the issue is happening because of Next-Gen display option it means that your theme does not handle <picture> tags as same as <img> tags. When using Next-Gen display option (using <picture> tags), the HTML output is changed by wrapping up <picture> tag on top of <img> tag. The CSS code that handles <img> tag is not applied properly in that case. It would be ideal to contact your theme provider and ask them to check this in more detail, as it would be great improvement for their theme to make full compatibility for using picture tags.

thank you sir

#388944 Copied Theme version: 9

3 Answers

Rose Tyler

Support staff

March 28, 2024 at 15:02

Hello,

Good day to you!

We kindly request that you provide a visual demonstration of the specific issue you are encountering, as we have numerous styles pertaining to images documented within our theme. This will greatly assist us in identifying and resolving the problem more efficiently.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#388959 Copied

khurram virk

Participant

March 28, 2024 at 20:51

dear sir

good day to you

i mean they are asking about webp and avif image format supported by 8theme or not,, here is imagify setting screenshot

https://snipboard.io/eBQzyf.jpg
https://snipboard.io/pUto9z.jpg
https://snipboard.io/SsB3zD.jpg

l asked them about more detail as you requested.

thank you for dedictad support

#388999 Copied

Rose Tyler

Support staff

March 29, 2024 at 08:12

Hello,

Previously, we had a handful of clients who utilized plugins to convert their images into different formats (avif, webp), and the process was generally satisfactory. However, we must point out that certain formats may not display correctly in emails, as indicated by the resources provided https://prnt.sc/Xu55dSIjLHrV and https://www.caniemail.com/search/?s=avif. Consequently, some customers have had to disable these conversion options.

Regarding the use of “picture”, the matter is somewhat more complex. Our scripts and stylesheets contain specific checks for img tags, and if you opt “convert to picture”, it may not function as intended. Therefore, we will need to address compatibility issues as they arise, based on the client’s feedback, and tackle them in a systematic manner.

Overall, you have the option to enable all features on the staging environment and assess any changes that occur. Then report back to us, and we will determine what may require fixing. We will work together to gradually achieve full compatibility.

Best Regards,
8Theme’s Team

#389038 Copied
Tagged: advanced display options, best selling woocommerce themes, high performing imagify plugin, imagify plugin, next-gen display option, optimized woocommerce themes
Viewing 4 results - 1 through 4 (of 4 total)