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Import demo impossible purhaps because max execution time?

This topic has 7 replies, 2 voices, and was last updated 1 weeks, 5 days ago ago by Rose Tyler

lea

Participant

November 6, 2024 at 16:59

Hello
I can’t upload a demo, I think it is beacause Max execution time is 165 – this is the max I can get from my hosting, is there a way to fix it ?
manual upload? or anything ? I can’t change the hosting…
How could you help me?

Please, contact administrator
for this information.

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6 Answers

Rose Tyler

Support staff

November 6, 2024 at 17:19

Hello,

Thank you for reaching out to us.

max_execution_time is a limit for the execution time while running the script. For example, if you import content and scripts need more than 165 secs then you may face the problem with demo content import. But depending on other server settings script could finish its work faster. Have you contacted your hosting provider already?

What exactly demo version do you want to import?

Best Regards,
8Theme’s Team

#422321 Copied

lea

Participant

November 10, 2024 at 09:45

hello
yes I contact the hosting provider, they can’t help. they want me to order a VPS, but is really not an option.

I want to import the classic template

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lea

Participant

November 10, 2024 at 10:42

I ordered an other hosting with 360 max execution – tried to install the theme, and had the same error, please give me a quick solution, I am stuck and have to delive the website soon

Files is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

November 11, 2024 at 07:30

Hello,

We apologize for the delayed response due to the weekend.

The issue with the core plugin installation, as shown in your screenshot, may be caused by a conflict with a third-party plugin. To investigate the situation further and identify the root cause, we will need access to your website’s dashboard.

At the moment, we are unable to log in to your website. Kindly check the access credentials you have provided.

Best regards,
8Theme Team

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lea

Participant

November 11, 2024 at 12:27

hello
I fix the problem yesterday, I installed the precedent version of wordpress and installed manually your plugins

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Rose Tyler

Support staff

November 11, 2024 at 12:31

Hello,

Thank you for letting us know.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme Team

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