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Import demo version "Felicia" (variant7) fail

This topic has 11 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

ftardio

Participant

February 3, 2017 at 10:19

I’m trying to import Felicia demo version from import theme menu. I’ve already imported base dummy content, but now, when I’m going to import Felicia demo, I get an error:

The file does not exits, please try again.

I tried a lot of times, always the same result. Can you help me? Thank!

#153866 Copied Theme version: Classico WooCommerce version: 2.6.14

10 Answers

ftardio

Participant

February 3, 2017 at 10:27

I also tried other demo versions, and I get the same error for all of them.

#153868 Copied

Jack Richardson

Support staff

February 3, 2017 at 13:52

Hello,

Please provide WP Dashboard credentials and we’ll import the page manually.

Thank you.
Best regards,
Jack Richardson.

#153892 Copied

ftardio

Participant

February 3, 2017 at 14:57

Ok, data is on private section.

Please, contact administrator
for this information.

#153915 Copied Theme version: Classico

Jack Richardson

Support staff

February 3, 2017 at 15:47

Hello,

I’ve imported the page for you.
Please check front page now.

Best regards,
Jack Richardson.

#153931 Copied

ftardio

Participant

February 7, 2017 at 19:07

Thanks, but that was the test server. Now, I installed the theme in the production server and I get the same problem: I’m unabled to import the demo versions. Why?

When I try to import the contents, I get an error “The file does not exits”. I tried importing the XML files from the theme XML content, but anyway, I can’t get the demo pages.

I’m trying to install the “eleonora” contents, but it’s the same with any other version. Can you help me? I put the access data in the private content section. I need to import the “eleonora” contents, but it will be much better if you can solve the importation problem to be able to import other contents later.

Please, contact administrator
for this information.

#154238 Copied Theme version: Classico 0.0.1 WooCommerce version: 2.6.14

ftardio

Participant

February 8, 2017 at 11:39

Any new about this?

#154301 Copied

Eva Kemp

Support staff

February 8, 2017 at 16:10

Hello,

I’ve imported Eleonora xml file manually.
Please check home page now.

Regards,
Eva Kemp.

#154319 Copied

ftardio

Participant

February 8, 2017 at 17:52

I’m sorry, the content I wanted to import was not “Eleonora”, but “Linda” (the coming soon lading page), variant 14. I was wrong because I thought the name in the import page was over the example, but it’s under it.

Anyway, can you tell me how to do to import contents by myself?

#154345 Copied

ftardio

Participant

February 9, 2017 at 16:51

I finally was able to import the contents by myself, using the XML files included in the theme, and the import content tool from WP. It would be quick for all of us if you’ve told me I can import contents this way. Thanks!

#154411 Copied

Eva Kemp

Support staff

February 10, 2017 at 10:57

Hello,

Sorry for any inconveniences.
We’re glad you’ve managed to resolve the issues.

Regards,
Eva Kemp.

#154455 Copied
Tagged: felicia, import, themes, woocommerce, wordpress
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Import demo version "Felicia" (variant7) fail

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