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Import ess_grid.json shows Ajax Error!!!

This topic has 6 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

  • Avatar: Eric
    Eric
    Participant
    September 11, 2015 at 11:13

    Dear Service,

    When I import ess_grid.json and check all the files as oeverwrite mode to Ess. Grid, there shows “Ajax Error!!!”.

    Is there something wrong? How to fix it?
    The ess_grid.json file that I choice is from 「XML files > sidebar」.
    Thank you!

    Eric

    #86174 Copied Theme version: v2.4 WooCommerce version: v2.4.6
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 11:56

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #86197 Copied
    Avatar: Eric
    Eric
    Participant
    September 12, 2015 at 04:45

    Dear Service,

    OK, pls check private area.
    Thank you!

    Please, contact administrator
    for this information.
    #86376 Copied Theme version: v2.4 WooCommerce version: v2.4.6
    Avatar: Eva
    Eva Kemp
    Support staff
    September 14, 2015 at 09:53

    Hello,

    Please ask your hosting provider to increase value for post_max_size function to 40M.
    After that try to import the file.

    Thank you.

    Regards,
    Eva Kemp.

    #86560 Copied
    Avatar: Eric
    Eric
    Participant
    September 18, 2015 at 10:23

    Dear Eva,

    It’s OK!
    Thank you.

    Eric

    #87862 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 18, 2015 at 10:31

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #87865 Copied
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The issue related to '‘Import ess_grid.json shows Ajax Error!!!’' has been successfully resolved, and the topic is now closed for further responses

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