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Import failed - by xgiovio - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Olga Barlow

  • Avatar: xgiovio
    xgiovio
    Participant
    May 3, 2017 at 21:12

    When importing demo content i receive a lot of import errors.
    I am on dedicated machine with correct php settings.
    I think something is wrong on your side.

    If i try to use wordpress importer insted of you theme setup i obatain the following error:
    Sorry, there has been an error. The file does not exist, please try again.

    #162033 Copied Theme version: latest WooCommerce version: 3.0.5
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2017 at 08:32

    Hello,

    As I see, you have installed default content. Is your problem solved?
    Make sure that you had activated all required plugins before content import.
    https://www.8theme.com/demo/docs/royal/#!/demo_data_installation

    Regards,
    Rose Tyler.

    #162062 Copied
    Avatar: xgiovio
    xgiovio
    Participant
    May 4, 2017 at 14:10

    unfortunately not. the demo import doesn’t work. i had to download the image files manually from your site 8theme/royal/import.
    can you please fix the importer, i see online and on the forum that there are a lot of complaints!

    #162120 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 6, 2017 at 12:33

    Hello,

    Ok, we’ll try to improve it.

    Regards

    #162413 Copied

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