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Import Failed - by YOUNES - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

YOUNES

Participant

March 9, 2021 at 18:15

Hi, Sir/Mme
i have a problem with the imported files ,is not as demo, i install everything succefully no error ,after that i go check the website how it’s look like and i found everything is messy ,the dropdown menu, the header ,the footer all not like the demo .i mentioned the website url to check
Could you please help me to fix this issues
Thank you

Best regards
Younes

#278482 Copied Theme version: 7.2.5

5 Answers

Olga Barlow

Support staff

March 9, 2021 at 18:56

Hello,

Provide us with temporary WP Dashboard access to your site, please. We’ll check and help you.

Regards

#278494 Copied

YOUNES

Participant

March 9, 2021 at 21:06

i’ve send you the link for a temporary access
Thank you

Best regards
Younes

Please contact administrator
for this information.

#278511 Copied

Rose Tyler

Support staff

March 10, 2021 at 10:20

Hello,

Please clear cache and check the site now.
Let us know if you need any further assistance.

Regards

#278575 Copied

YOUNES

Participant

March 10, 2021 at 22:26

Hi Sir/Mme
Thank you for you Support
i just have a question if i want to change the template and import another model
should that effect the recent one and i need again to fix
Thank you

Best regards
Eyounes

#278731 Copied

Olga Barlow

Support staff

March 11, 2021 at 15:14

Hello,

If you install the new version over the existing one you will get some messy. Because you import menu items, images in addition and it causes visual issues. You need to edit menus in this case and remove unnecessary elements (Appearance > Menus).

Regards

#278832 Copied
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