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Import of XStore Slider Template not working (loading data)

This topic has 3 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Andrew Mitchell

Daniel

Participant

August 16, 2024 at 09:42

We want to use the XStore Slider. After clicking on ‘New Slider,’ all the Slider Themplates (Demos) are displayed correctly and can be previewed. However, when we click on ‘Import,’ it shows that it’s loading, but it only opens an empty Elementor page without any content. Reopening the page under the sliders also shows only an empty slider.

What does work is opening the XStore Studio and then importing demo data into Elementor; this works for other demo content.

#410435 Copied Theme version: 9.3.17

2 Answers

Rose Tyler

Support staff

August 16, 2024 at 10:40

Hello Daniel,

Thank you for reaching out to us.

We kindly request that you navigate to Elementor > Settings > Features > Flexbox Container > change the value to “Active”, and try to import prebuild templates after that.

Best Regards,
8Theme’s Team

#410443 Copied

Andrew Mitchell

Support staff

August 16, 2024 at 10:53

Dear Daniel,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#410447 Copied
Tagged: fix woocommerce import, loading data problems, solving wordpress themes issues, template import not working, woocommerce themes, wordpress import issues, xstore slider template
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Import of XStore Slider Template not working (loading data)

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