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Importation demo is partialy imported, some problems.

This topic has 16 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Louis

  • Avatar: Louis
    Louis
    Participant
    January 14, 2022 at 16:50

    Hello,
    Imported a demo, but have some bugs. elements dont look likes the demo.

    See the front page.

    Thanks

    Please, contact administrator
    for this information.
    #314465 Copied Theme version: 8.0.12 WooCommerce version: 6.1.0
    15 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2022 at 17:06

    Hello,

    Check now. About images of brands and categories, you need to upload your own. Let us know if you need any further assistance.

    Regards

    #314466 Copied
    Avatar: Louis
    Louis
    Participant
    January 14, 2022 at 17:31

    Hello Rose,

    Long time no talk! 😉

    Yes, it’s solved. So, tell me, if I encounter the problem again, what should I do? What did you do to fix it? This way, I will avoid disturbing you unnecessarily.

    Thanks a lot!

    Sorry to bother… it’s possible to remove this https://xstore.8theme.com/demos/2/artmaxy/wp-content/uploads/sites/23/2019/06/spot.png?id=138 every where, in one operation? if not, how to remove this on product page?

    Also, i dont see lines on top of painters and sizes.

    #314468 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2022 at 09:01

    Hello,

    1/ We will fix it in the next version of the import.
    2/ Theme Options > Breadcrumbs > Background Image, and edit content of page, for example, About us page – https://prnt.sc/26dwun1
    3/

    Also, i dont see lines on top of painters and sizes.

    – describe in more detail, please. Provide a screenshot.

    Regards

    #314482 Copied
    Avatar: Louis
    Louis
    Participant
    January 15, 2022 at 15:13

    Like this

    https://paste.pics/FNNLN

    #314497 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2022 at 15:34

    Fixed by re-saving settings – https://prnt.sc/26dzyn2

    Regards

    #314500 Copied
    Avatar: Louis
    Louis
    Participant
    January 15, 2022 at 16:14

    Ha! 😀

    Thanks!

    Tell me Rose. I asked the question a year ago. I don’t know if you finally realized that. To know which license is associated with which website. I have several licenses and I admit that sometimes I have probably used the same license for two or even three websites and some licenses are not used at all. I know I buy one license per project though. So my question is always the same: Is it possible to see, in our management here, which license is associated with which website?

    #314503 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 17, 2022 at 14:17

    Hello,

    We don’t have such an area, unfortunately. But we are able to check activations per your request and provide you with that info. Just let me know if you need that list.

    Regards

    #314544 Copied
    Avatar: Louis
    Louis
    Participant
    January 17, 2022 at 18:29

    If i give you all my licenses, are we able to see witch one is used and other one not?

    Please contact administrator
    for this information.
    #314588 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 18, 2022 at 16:05

    Hello,

    Check the Private content area.

    Regards

    Please contact administrator
    for this information.
    #314644 Copied
    Avatar: Louis
    Louis
    Participant
    January 19, 2022 at 13:39

    See private plz.

    Please contact administrator
    for this information.
    #314737 Copied
    Avatar: Louis
    Louis
    Participant
    January 19, 2022 at 13:46

    Also, I believe it would be very convenient for us, your customers, to be able to manage the licenses on our own. By greatly facilitating management.

    Please consider my request. I don’t think that would be a huge job on your part, you seem to already have the data.

    #314739 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 19, 2022 at 17:55

    Hello,

    Done. You can use the mentioned licenses for the new projects.

    I’ll pass your request to our developers again. You can also submit request here https://www.8theme.com/taskboard/ to draw additional attention and maybe other users will leave their votes.

    Regards

    #314773 Copied
    Avatar: Louis
    Louis
    Participant
    January 19, 2022 at 18:15

    Thank you very much Olga!

    So could you just copy license and website up to date?

    Great thanks!

    #314775 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 20, 2022 at 12:17

    Hello,

    Developers will be able to discuss the ideas you submitted. If you submit request here https://www.8theme.com/taskboard/ and they will have any additional questions then they will ask you.

    Regards

    #314811 Copied
    Avatar: Louis
    Louis
    Participant
    January 20, 2022 at 14:05

    Yes done already.

    Thanks.

    #314817 Copied

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