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Imported demo – and nothing works. 500 and empty pages.

This topic has 2 replies, 2 voices, and was last updated 10 months, 2 weeks ago ago by Tony Rodriguez

Kristian

Participant

February 9, 2024 at 11:55

Installed theme and plugins. ran the demo import and now nothing works in the frontend.

Please, contact administrator
for this information.

#382954 Copied Theme version: 9.2.7

1 Answer

Tony Rodriguez

Support staff

February 9, 2024 at 12:11

Hello, Kristian,

I hope this message finds you well.

We are delighted to inform you that the technical issue you were experiencing on your website has been successfully resolved by our team.

In order to address the problem, we have taken the following actions:

1. Increased the “Max execution time” setting from 300 to 1000.
2. Performed updates on all the plugins installed on your website.
3. Temporarily disabled and then reactivated the Elementor Pro plugin.

These measures have effectively rectified the issue. We kindly ask that you revisit your website after clearing your browser’s cache to confirm that everything is functioning as expected. Additionally, for your reference, we have provided a screenshot illustrating the resolution: https://ibb.co/Yd3mKGW

Should you have any further questions or require additional assistance, please do not hesitate to reach out to us.

Warm regards,
The 8Theme Team

#382956 Copied
Tagged: demo import problems woocommerce, empty pages woocommerce templates, woocommerce demo not working, woocommerce templates issues, wordpress woocommerce 500 error
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