Return to previous page

Imported products not visible in shop - by mhammoud

This topic has 9 replies, 4 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

mhammoud

Participant

May 10, 2016 at 12:15

Hi,

I am using Woozone plugin to import products. Products are imported fine but are not visible in shop unless I update each product.

Thank you,

#124900 Copied Theme version: 3.0

8 Answers

Robert Hall

Support staff

May 10, 2016 at 12:23

Hello,

Sorry, but we don’t provide support for 3rd-party plugins.

Regards,
Robert Hall

#124901 Copied

mhammoud

Participant

May 10, 2016 at 13:22

Hi Robert,

The issue is not in woozone but rather in the theme + woocommerce. There is a setting somewhere that is letting imported products being hidden and not shown in catalog.

Please check again.

Thanks

#124915 Copied

Jack Richardson

Support staff

May 10, 2016 at 14:48

Hello,

What products aren’t shown?
Please clarify how we can replicate the issue.

Best regards,
Jack Richardson.

#124962 Copied

mhammoud

Participant

May 10, 2016 at 15:14

Hi Jack,

For example in the Toys sub category you can see that the count is 95 but when you click on it. Not all 95 shows and that’s because I didnt view and updated them.

#124969 Copied

mhammoud

Participant

May 10, 2016 at 19:12

Hi Jack,
Product: “Funko POP Anime: Sailor Moon with Luna Action Figure” is an example.

best regards

#125011 Copied

Eva Kemp

Support staff

May 11, 2016 at 11:35

Hello,

As I see all items are shown for Toys subcategory http://storage7.static.itmages.com/i/16/0511/h_1462962716_2356066_1c6e5dfef4.jpeg and the product you mentioned too:
http://storage3.static.itmages.com/i/16/0511/h_1462962939_7887155_9ce2a3df42.jpeg

Regards,
Eva Kemp.

#125109 Copied

mhammoud

Participant

May 11, 2016 at 13:08

Hi Eva,

Please consider the issue as closed as the problem was with woocommerce sorting settings.

best regards,

#125146 Copied

Eva Kemp

Support staff

May 11, 2016 at 16:31

Hello,

Glad to hear the issue has been resolved.

Have a nice day.

Regards,
Eva Kemp.

#125231 Copied
Tagged: imported, products, shop, templates, visible, woocommerce, wordpress
Viewing 9 results - 1 through 9 (of 9 total)