Importing demo data and makes a lot of issue and not responsive.

This topic has 12 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Paras KC
    Paras KC
    Participant
    August 7, 2024 at 08:25

    hello, I install the and as well install the live demo but that was not responsive and makes lots of issue.

    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2024 at 08:51

    Hello Paras KC,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Paras KC
    Paras KC
    Participant
    August 7, 2024 at 08:58

    Please Review I sent it!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2024 at 09:09

    Hello Paras KC,

    We appreciate your prompt response.

    What exactly demo version do you want to import? Please provide the URL.

    Best Regards,
    8Theme’s Team

    Avatar: Paras KC
    Paras KC
    Participant
    August 7, 2024 at 09:12

    please check

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2024 at 10:00

    Hello Paras KC,

    We appreciate your prompt response.

    We’ve imported demo content on your site. Please check the result.

    Best Regards,
    8Theme’s Team

    Avatar: Paras KC
    Paras KC
    Participant
    August 7, 2024 at 15:11

    I checked can you also check please after visiting website then you will see the lots of error.

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2024 at 15:22

    Hello Paras KC,

    Fixed.

    Best Regards,
    8Theme’s Team

    Avatar: Paras KC
    Paras KC
    Participant
    August 7, 2024 at 15:36

    I am still checking but still I see there is lots of error.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2024 at 16:01

    Hello Paras KC,

    Please describe each issue you are encountering, and we will be glad to assist you.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Paras KC
    Paras KC
    Participant
    August 7, 2024 at 16:40

    I already set you a picture you can visit and identify the issue and fix it. When I zoom out upto 80% of website then the error will not see. when we make the website as usual 100% then its lots of error will appear. It means that not responsive.

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2024 at 07:14

    Hello Paras KC,

    This was fixed. We added a video in the Private Content area. Please clear the cache of your browser.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
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